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“Unhelpful staff” 1 of 5 stars
Review of Baymont Inn & Suites Summersville

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Baymont Inn & Suites Summersville
2.5 of 5 Hotel   |   903 Industrial Dr. N., Summersville, WV 26651 (Formerly Comfort Inn)   |  
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Ranked #3 of 7 Hotels in Summersville
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Unhelpful staff”
1 of 5 stars Reviewed December 14, 2013 via mobile

We asked for a nonsmoking room at the desk. Where the man told us he "couldn't do that since we booked online". We travel every weekend on business and this is the first time EVER that I have heard of that. My husband ended up getting sick during the night due to the stench of the room. We will never use this company again. So much for costumer service... Just plain horrible..

  • Stayed December 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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361 reviews from our community

Traveler rating
    154
    144
    48
    8
    7
See reviews for
158
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
St. Catharines, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

We stayed only one night in this hotel, Nov. 28th, 2013. Right from the wonderful front desk welcome to the clean, quiet room, we felt very comfortable in this Inn. The bathroom was very clean, the room was spacious and the breakfast area well stocked and welcoming. We have stayed in several hotels while traveling and this by far was the best for the money.
Bonnie from St. Catharines, Ontario

Room Tip: There is a Mexican restaurant within a short driving distance called La Carrender (spelling?). Ther...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Montana
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 26, 2013

Very nice large standard queen room is equipped with a flat screen TV, work table with 2 chairs, dresser, and coffeemaker. No refrigerator or microwave in my room. Carrier air conditioner is quiet and efficient. Bathroom is very nice and has all the amenities. WiFi is fast and reliable.
Continental breakfast is adequate with cold cereal, eggs, biscuits and gravy, breads, and waffles.
The La Carreta Mexican restaurant, just up the road, is a good choice for Mexican food.
I would definitely stay in this motel again.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Summersville

Address: 903 Industrial Dr. N., Summersville, WV 26651 (Formerly Comfort Inn)
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Summersville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Summersville 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to the Baymont Inn & Suites of Summersville, WV. We are conveniently located on Route 19 and close to all area attractions. The Baymont is near several restaurant and shopping choices. Our outdoor pool is refreshing in summer and our proximity to the New River Gorge and area whitewater rafting make the Baymont Summersville an ideal choice when in the area. Enjoy our breakfast at the Baymont Breakfast Corner or easily check your email with our complimentary high speed wireless internet. Come experience our Hometown Hospitality! ... more   less 
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Also Known As:
Comfort Hotel Summersville
Comfort Inn Summersville
Summersville Comfort Inn

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