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“Not up to par” 2 of 5 stars
Review of Bob Evans

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Bob Evans
4001 Maccorkle Ave SW, South Charleston, WV 25309-1509
(304) 744-5040
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Restaurant details
Ladson, SC
Senior Contributor
49 reviews 49 reviews
18 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
“Not up to par”
2 of 5 stars Reviewed March 15, 2013

We have eaten at Bob Evans in South Charleston many times.....every time we go to West Virginia. Folks had told us that the food and service there have declined, and they were right. We went there for dinner on March 13. The service was poor and the food was worse. My husband had chicken pot pie which he reports was ok. Three of us had turkey & dressing. The turkey was overcooked and tough, and the entire meal was only lukewarm (NOT hot!). Our waitress was inattentive, but that might have been because she was overworked. There are several better dinner options out Corridor G instead of this poor one.

  • Visited March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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17 reviews from our community

33% Recommend
    3
    4
    3
    6
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Ball Ground, Georgia, United States
Top Contributor
93 reviews 93 reviews
62 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
“Average food, slow service”
2 of 5 stars Reviewed March 5, 2013 via mobile

We stopped by on a Sunday afternoon around 3 pm and found several people waiting to be seated, however several booths were open. It appears they did not have enough staff. We waited patiently but were not impressed with the food. The location is great but attention is needed for the management of the restaurant.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunbar, West Virginia
Top Contributor
79 reviews 79 reviews
53 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
38 helpful votes 38 helpful votes
“Bob Evans Down Home Treatment”
5 of 5 stars Reviewed January 27, 2013

It is always a joy to go to Bob Evans. The South Charleston service is excellent, as is the food. Whenever I get a coupon with the BE Club, I invite a friend to experience Bob Evans!

  • Visited January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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1 review
“Wow. Atrocious.”
1 of 5 stars Reviewed January 4, 2013 via mobile

Entered at 6 pm. Took 25 minutes to receive drinks, over an hour to receive food. Food had been sitting under a heat lamp until it was too tough to chew, except for my daughter's mac and cheese and my broccoli...both of which were ice cold...including a mac and cheese that had literally hardened.

Waitress did not offer apology nor ask why food was left uneaten. Manager never visited table; however, she visited and made sure to check on surrounding tables that were showing signs of frustration.

Worst 50 bucks I have ever spent. No one was pleased with their meal.

Terrible, terrible experience.

Will never reenter the establishment.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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Saint Albans, West Virginia
Senior Contributor
23 reviews 23 reviews
17 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Good food and service”
4 of 5 stars Reviewed September 14, 2012

We've eaten here many times and the food is always good and for the most part so is the service. We have noticed that in the last couple of years it seems to be slipping a little. I know one thing that I do not like what corporate management has done. They used to give the wait staff any tip you left on your card to them at the end of their shift, not anymore. Now it is put on their pay check. I no longer leave a tip on my card but always leave cash. The wait staff people at all restaurants struggle to make ends meet, so unless the service is really horrible I always leave a tip. They can't control how fast the food comes out. I don't believe my wife and I have ever been disappointed in the food or the portions, or for the most part the service. Pretty darn consistent.

  • Visited August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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