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“Nice hotel!” 4 of 5 stars
Review of Wingate by Wyndham Charleston

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Wingate by Wyndham Charleston
2.5 of 5 Hotel   |   402 2nd Avenue, SW, South Charleston, WV 25303   |  
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Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
“Nice hotel!”
4 of 5 stars Reviewed January 26, 2013

I had to attend a business event in downtown Charleston. Unfortunately the host hotel did not participate in my employer's negotiated rate program so I had to look elsewhere. This property fit the bill. The location is conveniently located off a major highway and a secondary route. About five miles from downtown. Parking is free; you'll need to rent a car at the airport but this seems to be more a function of Charleston's layout/lack of transportation options. The neighborhood seemed to be a slightly run-down residential area but no reason to feel unsafe. The room was a good size as was the bathroom. Both were clean. Lobby is tastefully decorated and has adequate public seating areas as well as a spacious dining area in which to enjoy the more than adequate continental breakfast. Unless I'm confusing properties there was also a small hot-tub room/mini-gym off a side entrance to the parking lot. Free computer access/business center behind the front desk. I can't tell you how helpful and friendly the front desk personnel were. Helpful with directions/suggestions. Also, volunteered to fax documents for me and another guest from front desk fax machine after business center fax machine malfunctioned.

No pool onsite; front desk directed me to walk across parking lot to adjacent Holiday Inn to use their pool, explaining that both properties have same corporate ownership and therefore share amenities. Holiday Inn lobby seemed more upscale, asked at front desk for access to pool and was granted code (although got major condescending vibe from the Holiday Inn front desk clerk--as if he were displeased with 'riff-raff' from adjacent property invading his beloved property. Elitism among sister properties? Really??

Gas station/convenience store within walking distance, also a handful of bars/restaurants (actually between 1/4 and 1/2 mile walk--certainly doable in nice weather). This nearby area also sports two antique malls and a native American burial mound (which seems to be one of the few attractions in Charleston). It made for a quick interesting diversion but I'll admit burial mounds are not generally high on my list of must-see attractions when I visit a city for the first time. I'll stay here again if I ever return to Charleston--it's a great, clean hotel with a convenient location and friendly staff!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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473 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Wheeling, West Virginia, United States
Top Contributor
56 reviews 56 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 24, 2013

While most people reading this won't have to deal with this I say it because I believe it shows the hotels ability to adjust. I stayed here with my group. My group was three charter buses with over 150 people. There were some issues getting everyone into their rooms, but the hotel staff was very good about getting everything figured very fast. The hotel is very nice, and very clean. A managers reception welcomes you in for the night with free snack food and drinks if you so desire. Great rooms, and very comfortable beds. The hot water seemed to be little to none, however Im sure all 150 people were trying to shower at the same time. The breakfast area is very nice, and new. The hotel offers a lot for breakfast, and the staff is very helpful. So in the end I enjoyed my stay here and look forward to coming back.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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WV
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 19, 2013

The bathroom in our room was small ( one sink only type) as compared to other modern day motels with an adequate sized bathroom for dressing. We could hear doors banging until after midnight; otherwise, the room was comfortable with a frig and microwave. However, we could not get beverages as one vending machine was not stocked and the other vending machine stole our money. The next morning breakfast, for some reason, was not being served in the hotel. If we wanted breakfast, we were told to go across the street to the Holiday Inn. We did not have time to go the the Holiday Inn for breakfast!! Not even coffee was available. I realize things go wrong from time to time at motels, but because of no breakfast offered on site, guests should have been given an automatic discount.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Pickerington, Ohio
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 6, 2013

I spent one enjoyable night here in December 2012. The rooms are
very comfortable and include a microwave and mini frig. The decor of the hotel is modern and very warm. The breakfast was great, and the employees were very friendly. I will stay here again!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateCharlestonMGR, Admin Staff at Wingate by Wyndham Charleston, responded to this review, February 8, 2013
donmil2010, I thank you for your comments and review and glad you found the decor and employees to your satisfaction! I look forward to seeing you again when you come by next time!
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Additional Information about Wingate by Wyndham Charleston

Address: 402 2nd Avenue, SW, South Charleston, WV 25303
Phone Number:
Location: United States > West Virginia > South Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in South Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Charleston 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Wingate By Wyndham Charleston Hotel South Charleston
Wingate South Charleston
Wingate Hotel Charleston

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