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“My stay was due to a death in my family. While I was there...” 4 of 5 stars
Review of Microtel Inn & Suites by Wyndham Charleston South

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Microtel Inn & Suites by Wyndham Charleston South
2.0 of 5 Hotel   |   600 2nd Ave SW, South Charleston, WV 25303   |  
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Gilmer
1 review
“My stay was due to a death in my family. While I was there...”
4 of 5 stars Reviewed April 22, 2013

My stay was due to a death in my family. While I was there a maid came in and stole money out of my suitcase. They have her on tape coming into my room. They talked to her she of course denied it. The manager Rosie was very friendly and helpful. But I did feel they were on her side. I did not press charges against this woman, because of being from out of town, and could not stay any longer. She got a free pass. Which I hope she pays for in the long run. Just thought you should know about it. As I sure nothing was ever done about it.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review, April 24, 2013
Please accept my sincere apologies for what' happened at the hotel. However, through the investigation, It shows the maid did enter the room and that is all we can see. Unfortuntely with out the guest filing a police report our hands were tied. We had the maid come in and tried to call the guest back so she could talk to her personally, but didnot get a answer. If there had been a police report filed we would have supplied them with the copy of the tape and did what we could have done to assist the guest in this matter. The maid does not work here anymore. My goal is to exceed the guest satisfaction.
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178 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Microtel Inn & Suites by Wyndham Charleston South

Address: 600 2nd Ave SW, South Charleston, WV 25303
Phone Number:
Location: United States > West Virginia > South Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in South Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Charleston South 2*
Number of rooms: 84
Official Description (provided by the hotel):
Renovated,complimentary continental breakfast, free local and long distance with in the continental US, complimentary wireless high-speed internet, interior corridor and electronic locks, on site guest laundry. ... more   less 
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Also Known As:
Microtel South Charleston Hotel South Charleston
South Charleston Microtel

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