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“5 Star Accommodations @ the Top of the Allegheny Mountains” 5 of 5 stars
Review of Soaring Eagle Lodge

Soaring Eagle Lodge
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Soaring Eagle Lodge
3.5 of 5 Condominium   |   One Soaring Eagle Blvd., Snowshoe, WV 26209   |  
Hotel amenities
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“5 Star Accommodations @ the Top of the Allegheny Mountains”
5 of 5 stars Reviewed January 6, 2013

I simply cannot say enough positive things about our stay @ Soaring Eagle Lodge Unit 409. The unit is well appointed and clean. The view from the balcony is breathtaking especially at sunrise. The Hearth Room is a great place to read a book by one of the most beautiful fireplaces I have ever seen.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
n va
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 29, 2012

a wonderful and inviting property. However, ...

Snowshoe builds their base from the village outward; consequently since the property is some distance from the village,there is a better than average chance of a shuttle ride to a lift. In addition, in cold temperatures it is just too far to walk to the village, pool, shops and dining..especially after a good meal and drinks.

Bottom line...although a good stay, it is just poorly located.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 26, 2012

We stayed at Soaring Eagle over Thanksgiving weekend. I woudn't call it great but it was definitely better than Seneca where we stayed last December. They still advertise it (along with Seneca) as the newest accomodations on the mountain and the sales reps claim that both are a couple of years old. They are not. I think both were built around 2007.

Soaring Eagle is still in good shape but not brand new. The unit we got was a "deluxe" studio. It was in much better condition than the one we got at Seneca (old and run down). The furniture was decent - used but not warn out. The matress was good and we managed to get a good night sleep. Our 5 year old slept on a pull-out couch and seemed happy about it. The sheets and towels were pretty warn out, so don't expect luxury there. We used our own blankets.

The kitchen was pretty decent - everything worked. We ate breakfast in the room and heated up lunch leftovers for dinner. The bathroom was okay too. The water pressure was pretty low but everything else worked.

When it comes to housekeeping at Snowshoe, don't expect much. They'll bring fresh towels and pick up trash daily but that's about it. I don't think there is any cleaning going on. I seriously doubt that anyone ever vacuums the floor or wipes any surfaces. The lighting in the bathroom was pretty low, so it's hard to judge how clean it really was. The bathroom flooring was dark stone tiles, so it was hard to see anything on it.

Again, compared to Seneca it was much much better but we also had lower expectations this time. The bulding has an underground heated parking but I think it would fill up fast during busy times, so don't count on it if you come here when the building is full. Ski lockers are on the same level with parking, so you don't have to drag your skis in the elevator like you do at Seneca. A big plus when you travel with kids who can't carry their own equipment.

Ski in/ski out was not available when we were there. Skiing was either at the main ski area off the village or in Silver Creek. There is a shuttle stop within a short walk from the building which is great when everyone in your party can carry their own equipment. If you have kids who can barely walk in their ski boots and you have to carry their skis in addition to yours, driving might be a better option. You can unload by the rental shop at the Expedition Station across from the kid's ski school carpet. They rent lockers for 7 dollars a day if you need to store your shoes and extra sweaters, pants, gloves, snacks, etc. for the kids. They also have restrooms. Parking can be a bit tricky. We parked at the parking lot just below the village which was open for general parking when we were there. Normally, it's a gated lot. I think your room key will get you in but I am not positive.

The restaurant at the Soaring Eagle was closed when we were there, so we ate at the village. There is a pizza place - our picky kid ate their cheese pizza. The Junction had a kid menu but our kid didn't want anything off of it.

There is no cell phone reception, so bring a phone card if you want to use your room phone. Wired internet worked some days. Talk to the person in the lobby if it doesn't - they might be able to help. They also have an internet kiosk in the lobby where you can look up weather or check your e-mail if you can't get your in-room internet to work.

A word of advice, it you are planning your first trip to Snowshoe, don't assume that room prices correspond with room quality. Those accomodations classified as deluxe by Snowshoe have nothing deluxe about them. Just lower your expectations and come prepared and you will enjoy your stay. We enjoyed it a lot more the second time around mainly because we didn't expect much. I would definitely stay again at Soaring Eagle especially if there is a ski in/out option. Otherwise, it's a bit of a logistical hassle especially if you travel with young kids.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2012

We booked a one bedroom penthouse unit and it was great! We had underground parking, lockers, hot tubs and ski in ski out accommodations! We are returning at the end of the year and will rebook probably in February.

Room Tip: The studio units are spacious and seem to have just as much square footage as the one bedroom.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2012

We were at Snowshoe this summer for a wedding trip. What a terrific place to visit. The town is beautifully situated at the top of a mountain and had many things to do in the summertime, including great mountain biking terrain. It must be great for winter skiing too. We stayed in a beautiful condo at Soaring Eagle Lodge (#404). The building is great with features like hot tubs, sauna and underground parking. And the 404 condo had unbelievable views. It literally has 180 degree mountain views and looked to us to be the highest condo in all Snowshoe. It was also gorgeous inside, with nice furniture throughout, large flat panel TV's in the living room and all 3 bedrooms and DVD/Bluray players. We did eat in a couple of nights and the kitchen had everything we could possibly need and (thank goodness for my kids) had free WiFi!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
U.S. expats
Top Contributor
126 reviews 126 reviews
26 hotel reviews
Reviews in 58 cities Reviews in 58 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed February 8, 2012

This is a great place to stay for a lot of reasons, but there also some aspects of this property—and Snowshoe as a whole that you need to be aware of.

We took a three bedroom, two bathroom condo in the Soaring Eagle complex. It was very nicely furnished, and eight of us were quite comfortable. There are three outdoor jacuzzis attached to the property, which is nice after a day of skiing. There is also the great room near the front desk to hang out in. It is 3-4 stories high, paneled in wood, with a large wood-burning fireplace, flat screen tv, and a wine bar that opens after 5.

The location can’t be beat. It is right at the top of the mountain, so you can literally ski out from the complex. You don’t even have to take the lift. You are at the top of the mountain, so you just put on your skis and GO. We had advanced and beginning skiers in our group, and this was fine for everyone. There is a black run going straight down the hill, but there is also a green run traversing the hill. So everyone’s happy. The rental facilities are directly across from the complex, and rental equipment can be returned at any location on the mountain. There is night skiing in the Silver Creek area until 9 pm. You would need to take a (free) shuttle to get there.

When you stay at the Soaring Eagle, you park your car in the underground *locked* complex. In fact, the whole idea of the Soaring Eagle is security, capital S. You are given card keys to use, and you will need them to access:

--the door into the property
--the elevator
--your hallway, if you are on the ground floor
--the locker room area
--your room
--the Jacuzzis

In other words, you’ll be using these keys all the time. And for whatever reason, these cards are constantly malfunctioning. I recommend that when you check in, you get one for each member of your party, and then a few extras. We had members of our party out skiing whose cards stopped working, so they couldn’t get back into the condo at lunch. Well, why didn’t they just use their cell phones? Glad you asked!!!

Snowshoe is in a National Quiet Zone, because it contains the National Radio Astronomy Observatory. There is *no* cell phone reception—not even with AT & T (other posters have mentioned this, but it isn’t true—eight of us had AT & T and no one got reception. I got a glimmer once and sent a text, but it failed to send.)

I recommend that if you have a group that you want to stay in contact with, you use walkie talkies.

That means there is also no wi-fi. Now, personally, I see this as a positive. If I take my darling children skiing, the last thing I want them to be doing is texting friends and staring at screens. A break from the internet is a good and healthy thing. Be aware though, that you can request cables from the front desk (free) and hook up your computer for internet if you need it. Sigh.

A word about the staff. They were incredibly helpful. There was literally not enough they could do for us. Extra keys? No problem! You haven’t checked in? Let me open up the garage—I’ll run right down. We asked for extra towels and trash bags, and a hefty bag full of them were delivered to our door within the hour. We also asked for a potholder, as there wasn’t one in the condo, and it was there very quickly. The staff are responsive, quick, and helpful.

A word about groceries. Soaring Eagle no longer has a grocery (this is as of 2012). They used to, but the restaurant changed ownership, and they closed the grocery. The closest place to buy groceries is 30 minutes away. And they don’t sell wine or beer there. So, BYOB.

All in all a good stay—one I would repeat.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2011

Although the lift outside the lodge was not opened due to mother natures uncooperation, it would have been an awesome place to stay if there were snow. You slip on your skis or grab your snowboard, walk out the locker room and you are on the slopes. We did use the buses to get to the runs in the village and all bus drivers were very courteous. Enjoyed spending our Christmas there!

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Soaring Eagle Lodge

Address: One Soaring Eagle Blvd., Snowshoe, WV 26209
Location: United States > West Virginia > Snowshoe
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 24 Specialty Lodging in Snowshoe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Soaring Eagle Lodge 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
Soaring Eagle offers the most spacious luxury condos atop Snowshoe Mountain. The facility offers rental condominiums, all with full sized kitchens, gas fireplaces, balconies with spectacular mountain views, and private access to all building amenities. Amenities include underground heated parking garage, ski locker room, fitness room, sauna, outdoor hot tubs, and the Hearth Room. Ski-in/ski-out via the Soaring Eagle Express a high-speed quad lift, located steps from the locker room. The lodge has a Concierge and Bellman service team during the winter months for your assistance. The on-site restaurant, South Mountain Grille, offers contemporary American fare combined with warm and polished service.  A scratch kitchen, extensive wine list, and premium spirits contribute to an exceptional dining experience. Elk River Snowboard & Ski Rental Shop is also in the building, and very conveniently located near the ski locker room. Soaring Eagle Lodge is also available as a destination wedding venue during the Summer months. ... more   less 
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Also Known As:
Soaring Eagle Hotel Snowshoe

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