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“Great Mountain at High Cost!” 4 of 5 stars
Review of Snowshoe Mountain Resort

Snowshoe Mountain Resort
10 Snowshoe Dr., Snowshoe, WV 26209
+1 877-441-4386
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Ranked #2 of 18 Attractions in Snowshoe
Type: Sports
Activities: Skiing
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Attraction details
Owner description: Snowshoe Mountain Resort is a four-season mountain playground. In the winter months, Snowshoe is home to the best skiing and snowboarding in the Mid-Atlantic and southeast with an elevation of 4848', 1500' vertical drop and 244 skiable acres! The summer transforms the mountain to a world-class mountain biking destination, a home to amazing summer events such as the Blues, Brews & BBQ festival and fun outdoor activities for the whole family. Come check out what all the buzz is about at Snowshoe Mountain Resort. You Belong Up Here.
Useful Information: Activities for older children, Activities for young children
Corbin, KY
2 reviews
Reviews in 2 cities Reviews in 2 cities
29 helpful votes 29 helpful votes
“Great Mountain at High Cost!”
4 of 5 stars Reviewed March 3, 2006

We went to Snowshoe Feb 20-22. All in all it was a great trip, but would have been better if we had known a few things before we had went.

The food is outragously priced and not that great. The first night we ate at the Junction. It had a nice little atmosphere, but the food was not good. I thad that frozenm food taste to it. We didn't get a salad with our meal, so when we asked for a salad we got charged 4.00 each for a little bowl of lettuce, onion, and black olives. When we got our meal we ask if we got bread with it. The server(who was Peru) said she did not know. A few minutes later she brought us two pieces of toast and our $60 bill. That was for two of us. The next night we ate at Salsa's, (a mexican rest. in our lodge). We both ordered something with steak and asked to have it cooked rare. Well that just threw our server(who was from Chile) for a loop. She had no idea what we were talking about, after asking a few other servers she finally figured it out. Well when we got our food I ask for a steak knife. No one in the place knew what that was. They brought a butter knife and thats all we got. $50 down the drain! We finally found Cheat Mountain Pizza! Real people, Real food, and a decent price. We ate there probably 3 times. The servers talked to us, they were friendly and really helpful. The best thing to do get a condo with kitchen, bring your own food and maybe eat at the pizza place a couple times. You will save a ton of money and have more fun.

Now lodging! We stayed at the Mountain Lodge. It was a cheaper place to stay, but its right on the slopes, right beside the ballhooter lift. All the rooms have balcony, even numbered rooms are slopeside and odd numbered are parking lot view. We had a full kitchen ( wished we had brought food). Not fancy but nice and clean!

The slopes were great! lift lines were not real bad All in all we had a great time and will go back but WE WILL PACK FOOD!!

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264 reviews from our community

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English first
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
34 helpful votes 34 helpful votes
“Avoid in Peak Season”
1 of 5 stars Reviewed January 4, 2006

I am a homeowner and have been visiting Snowshoe for more than 20 years. The last 10 years have shown a huge profit for Intrawest (the developer) and a huge downturn in in service. My advice: In winter, only go during the week - never on holidays or weekends. When the mountain gets crowded, restaurants run out of food, employees don't show up for work, and service on all levels is horrid. And all you'll get from management is "Well, its a busy weekend".
The better plan: Go in the summertime - lots for kids to do, no crowds and better service. But be aware that Summer Snowshoe sponsored events (chili cookoff, wine & jazz, Brews & barbeques, etc.) have become over-priced, poorly serviced boondoggles. Buyer beware. Go & enjoy the mountain and be careful of what Snowshoe will try to charge you $45.00 to $65.00 for in the Summertime.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Snowshoe, an Experience of Four Seasons”
5 of 5 stars Reviewed March 28, 2004

Snowshoe is one of the most rewarding and beautiful destinations east of the Mississippi! My family and I have traveled to and stayed at Snowshoe on several occasions. We have enjoyed the splendor during each of the four seasons and find that the scenery and comfort offered at the mountain resort are spectacular. We have found that visiting during the summer gives us a small price break on rooming, but allows us to experience the grandeur of beautiful mountains along with resort planned events. When the summer temperatures off the mountain reach 83 degrees, you find Snowshoe hovering at about 72 degrees. This is a nice refreshing break for everyone in your group. Many winter visitors to Snowshoe are unaware of the great offerings during the remaining three seasons. The beauty of the leaves during autumn, the spectacular views and wild flowers during spring, and the events on the mountain in summer, along with winter sports; make this a four season resort. We have found customer service and amenities to be excellent. The staff is very accommodating and patient. This resort is an excellent destination for all to enjoy. Don t limit yourself to one visit during one season. Enjoy this resort each and every season. This resort continues to grow in an attempt to satisfy all customers. The Seneca is under construction now and The Hawthorn will soon follow. There are plans to open more restaurants to meet the needs of their customers. This resort not only accommodates individual parties, but has a conference center to host larger groups. Don t let one bad experience (or report of one) keep you from enjoying this mountain wonder. A report of a bad experience at this mountain resort may be due to someone expecting a different type of vacation. Snowshoe is a five star destination offering adventure packages, golfing, a spa, fine restaurants, hotels and condos, etc. Limiting yourself to think of Snowshoe as a ski destination only will not allow you to experience and enjoy the entire package. You might want to add Snowshoe Mountain Resort to your future itineraries. Check them out on the web. Sincerely, A Satisfied Snowshoe Patron

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34 reviews 34 reviews
7 attraction reviews
Reviews in 26 cities Reviews in 26 cities
125 helpful votes 125 helpful votes
“Horrible Service at a Beautiful Destination”
1 of 5 stars Reviewed February 10, 2004

After just returning from a first and last trip to Snowshoe Resort, owned and operated by the Big West corp of Intrawest, one would expect a top notch resort that ran smoothly. Sadly, Snowshoe operates under a guideline of chaos, confusion, and treating guests as though they were nothing more than an interruption. It was the poorest display of customer service I have ever experienced.After waiting 15 minutes for the front desk clerk to finish making her weekend plans and rolling her eyes at the guests eager to begin a fun-filled weekend of skiing, she casually offered to check us in to a room with a leak that had been around long enough to have the room smell of rotting carpet -- it was all they had let and the best they could do. After declaring that unacceptable, we eventually got new rooms, but our group of 20 was now disbursed among the hotel properties. Sadly, you saw the faces of everyone checking in -- this level of service was the norm and not just an isolated incident.Next day, no one managed to pay the same price for a lift ticket, depending on who you talked to and where you went, there was no organization or consistency. Enough said --- we came here to ski and enjoy ourselves.Throughout the weekend, every one of our 20 folks had a poor customer service experience, whether in resaturants where you wouldn't be acknowledged, to rental shops, to bell men, the one consistency throughout the weekend was that we were an interruption or disruption to the staff. We actually had fun with it and didn't let it destroy our vacation, but it became humorous, because it was so unbelievable. Our car was snowed in -- we asked 4 different people to borrow a shovel --- oh, we don't have any of those.... Other guests were working with each other to help dig cars out.After returning, and doing some research, Canaan Valley and Timberline, in close proximity to Snowshoe came highly recommended, as they are more upscale, and far less commercial. So we've just booked a private home and tickets for a 1/3 the cost of Snowshoe. Snowshoe is a beautiful resort, but it's too commercialized, and is without a doubt the most disorganized, unprofessional resort I've ever seen.

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