The skiing was great! It dumped at least 18inches while we were there so that made for a great trip. I have never been the type to write a review but since I work in the hotel industry and read countless nit picking from customers I decided it was my turn. My husband and I had a wonderful stay, the rooms were a little dated but we were there to ski so that was no big deal. Every staff member we encountered was helpful and very nice, with exception of one young housekeeper that was cleaning rooms with her mom on the second floor. She made some not so nice remarks about my husband and I while I was standing in the hall (at least close the door) she was not happy that we were switching rooms, something that was out of our hands. We booked an extra night and the room we had been staying in was booked so the front desk moved us to the room next door. Anyway, she was young so I'll blame it on that. Like I said before I work in the hotel industry in the Great Smoky Mtn's, you name it I've done it. Cleaned rooms, checked rooms, worked the desk, laundry, breakfast, group sales, etc. I understand we all get aggravated at times but calling customers inappropriate names is well...unprofessional!
- Official Description (provided by the hotel):
- Studio, one, one with loft, two, three and four bedroom condo rentals located adjacent to the Silver Creek ski area. The lodge offers easy access to night skiing and the tubing area, plus satellite TV service with expanded HBO and ESPN programming and complimentary in-room unlimited high-speed internet. All units have full kitchens with the exception of Studios, which have mini-kitchens.Washer / dryers, fireplaces and balconies in most units except Studios. Limited daily maid service includes towel exchange and trash removal, indoor / outdoor swimming pool, exercise room, sauna and Jacuzzis. Studios have twin sleeper beds. ... more less
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