We are regular B&Bers. To me there are a few that really stand-out location or decor-wise (usually $250+ per nite).
The rest are nicely decorated, clean, comfortable, safe and functioning. If you look hard enough you can generally find a couple of annoyances. That's about 90% of our experience. Still not one out of probably one hundred overnights can I categorize as disappointing (either all inn keepers are pretty good or we're of the mindset that it takes a lot to spoil a fun outing)
The Thomas Shepherd Inn falls into this category. It, like many others, should be a 4-Star experience, except for owners who with their friendliness and attention to detail earn that extra star.
Filtered water, sherry, tea and coffee, homemade chocolate chip cookies, spiced biscotti, etc. etc. Lots of maps, menus and local information at every corner.
It seems lately many B&B owners don't spend much time with their guests, Maybe the tough economy and/or difficult guests have something to do with this? Jeanie sat down and spent 45 minutes with my wife and another couple at the breakfast table (good breakfast too!). Jim was also very friendly and interested in us achieving a productive and happy visit.
My annoyance? Oh yeah. The TSI is on a very busy corner at the top of the 1/4 mile downtown area. It can be pretty noisy at times from about 8:30-5:00, but quiets down after (we're not usually in our room during that time frame anyway). But just in case Jeanie & Jim put a large fan in your room's closet to deal with the noise factor. Our night's sleep was quiet and excellent even though our windows faced the street..
Details...that's what I'm talking about!