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“Good Intentions” 3 of 5 stars
Review of Comfort Inn Shepherdstown

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Comfort Inn Shepherdstown
2.0 of 5 Hotel   |   70 Maddex Square Drive, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443 (Formerly "Days Inn")   |  
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Ranked #2 of 3 Hotels in Shepherdstown
Berlin, Maryland
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Good Intentions”
3 of 5 stars Reviewed June 3, 2013

Old hotel that needs a massive overhaul. In spite of this, the staff are friendly, the towels were clean and newish, and the location was perfect for a one night stay before running in the "Run through History" 10 K. Specifically, wallpaper was peeling off the walls, an old, musty smell permeated the room and closet doors closed inside out. Still, if you need a place to crash, and YOU HAVE A PET, this is the place to spend the night.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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82 reviews from our community

Traveler rating
    17
    31
    22
    9
    3
See reviews for
14
33
6
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Birmingham, UK
Top Contributor
68 reviews 68 reviews
41 hotel reviews
Reviews in 32 cities Reviews in 32 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 30, 2013

I'm awful with names but the lady on the front desk when I checked in was very helpful. I had a problem with the in-room safe (the previous guest had left it locked) when I arrived and the door key when I returned to the hotel in the afternoon of the second day and she came up to the room pronto on both occasions to sort them out.

The breakfast was OK. I was disappointed that they put the omelettes in the same hot tray with the sausage patties which meant that this veggie couldn't touch them for the very real chance of cross-contamination.

The room was fine. It was clean and the addition of fridge and microwave was welcome, especially the former with the thermometer exceeding 90°F.

Location wise, it is about a mile from downtown and is set off the road, behind a Rite Aid and McDonalds and opposite a Food Lion store and is suitably quiet.

Overall, it represents good value for money.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lewisville, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 21, 2013

Front desk staff was friendly. Rooms were nothing special but clean. This hotel was exactly what we needed, a place to "flop" after spending the day at the battlefield or Harpers Ferry. A slight irritation that a bill for $3 was slipped under the door as we were sleeping on our final night. $1.50 per day for the in room safe (which we did not use). Why not charge that up front?

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rainbow City, Alabama
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 20, 2013

There are few choices for regular (non B&B) hotels in Shepherdstown. We were traveling to Antietam National Battlefield and decided to stay in Shepherdstown because it was nearby. After reading the reviews on TripAdvisor, we chose the Comfort Inn and we were not disappointed. The clerk at the front desk was friendly and professional; the room was very clean; the hotel is located in a quiet area which seemed very safe. There is a 24 hour McDonalds right across the parking lot. Overall it is a great place to stay with excellent staff. I would highly recommend this hotel to anyone visiting the area and especially the Antietam Battlefield, as it is just minutes away.

Stayed April 2013, traveled with family
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Chandler, Arizona
Top Contributor
121 reviews 121 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 17, 2013

HELPFUL from first call...through hellacious night of a high school band...
Jacob helped me find food and beverage...mgr night #2 relayed that she read the chaperones the riot act (my words) for the first nights escapades. NOT a BOO on night #2!
WAHOO!
Rhyming not intended...all locals from Food Lion grocery across street to Rite Aide across parking lot were so NICE!
Alone but not lonely. I would stay here any time nearby! Great access to local National Parks and Civil War attractions.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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stc
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 15, 2013 via mobile

I stayed at this location while attending a seminar at Antietam Battlefield. This hotel is located within minutes of the battlefield and is very easily accessible. My stay was comfortable and the room was very clean. Highly reccomend this location if visiting the Antietam area.

Stayed January 2013, traveled on business
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Sykesville
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 28, 2012

Things can get pricey at this little college town. We found the Comfort Inn to be comfortable, nice breakfast, and had a friendly front desk staff, especially Jacob. I had left my GPS at home and arrived Sheperdstown to road construction and wall to wall traffic. I called the Comfort Inn and Jacob was very courteous and explained in detail how to get there. After arriving and when checking in Jacob also gave us local information and a map with places to eat. Most of the places were downtown and he did explain there is very little parking. There are meters but only for 90 minutes. He did explain that the walk is only 20 minutes. We did the walk on Saturday and he was correct almost to the minute.

I feel we could not have asked for a better reception and wish all the hotels' staff were as courteous and friendly.

The only complaint I have is that the towels were quite thin and need to be replaced.

Room Tip: Were were at the end of the hall on first floor and it was so quite I almost thought I was home.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Shepherdstown

Address: 70 Maddex Square Drive, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443 (Formerly "Days Inn")
Phone Number:
Location: United States > West Virginia > Shepherdstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Shepherdstown
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Shepherdstown 2*
Number of rooms: 51
Reservation Options:
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Also Known As:
Comfort Inn Shepherdstown Hotel Shepherdstown
Shepherdstown Comfort Inn

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