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“Flickering light made for a long night” 2 of 5 stars
Review of Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
3.5 of 5 Hotel   |   233 Lowe Drive, Shepherdstown, WV 25443   |  
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Ranked #3 of 3 Hotels in Shepherdstown
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Flickering light made for a long night”
2 of 5 stars Reviewed January 15, 2013 via mobile

Stayed one night at this location only because rooms at the national conservation training center were full!
Checking in was standard and staff were adequate. The room felt older, but it had all the necessities.
Getting ready for bed I noticed the fluorescent entrance light was flickering after I had turned it off, indicating to me either faulty wiring or more likely, a dying lightbulb. My call to the front desk was less than helpful as I was told a maintenance person would not be available and nobody could come to my room to assist me. Seriously?? Staff didn't know if another room was available and said they would check. In the meantime I dragged the luggage rack over to the ceiling light and stood on it to see if I could remove the bulb. I managed to loosen the bulb and slow the flickering to less dance-party like flicker. Dusting the ceiling debris from my pjs I called the front desk back. They informed me there was one room if I wanted to move. I informed them I was tired, i didn't want to dress and move, and that i had mitigated the problem because they didn't. Disappointed in their lack of action or concern. .
I would probably not recommend a stay here if something else is available...which is sad, since I enjoy the area and like the town.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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128 reviews from our community

Traveler rating
    29
    41
    30
    21
    7
See reviews for
28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2013

We stayed overnight at the Clarion on New Year's Eve while attending a show at the Opera House in Shepherdstown. The hotel has a beautiful stairway in the lobby and was nicely decorated for the holiday. It may be an older hotel but looked to be kept in good order and areas including our room, were clean and appeared well maintained. We stayed at another hotel in the area a year before and this one was definitely an "upgrade" compared to that one. Our room and bathroom were both spacious and clean. The bed was comfortable and, although there were late night festivities going on downstairs, our room was quiet. We never even heard anyone in the hallway. Would definitely recommend staying at the Clarion if visiting the Shepherdstown area.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cheyenne, Wyoming
Top Contributor
175 reviews 175 reviews
30 hotel reviews
Reviews in 64 cities Reviews in 64 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 20, 2012

This hotel is set back from any major roads and the walls are thick, making for one of the quietest hotels I've slept in. Yes, this is an older hotel which is really evident in the bathrooms. The rooms are spacious with a microwave and small fridge. They offer an outdoor pool, (closed during winter), a Jacuzzi, a decent workout facility and a full size basketball court. I was there for training and we were fed buffet style meals and the food was good but not exceptional. The staff was friendly and helpful though not real knowledgeable of the area. An easy walk into town. All in all, I enjoyed the stay and would stay there again.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Balt MD
Top Contributor
56 reviews 56 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 14, 2012

This place needs an update, rooms are a little worn and in need of an update. Staff was helpful and didn't have any serious issues. I would stay again and visit the town, it looked interesting. Breakfast was disappointing - scrambled somthing that tried to be eggs. not a lot of variety.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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PhilJerz
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 11, 2012

I stayed at the Clarion for 4 nights last month. Where do I begin...let's start with the good. The rooms are a really nice size...flat screen TVs, mini-fridge and microwave in your room. Its close to Shepardstown Downtown area..Uhmmmm...yeah... that's about it. The hotel needs a complete overhaul. It's just old and moldy. The cleanliness is questionable. I had spots on the duvet, the sheet were rather scratchy. I do not think the sheets were changed. The duvet definitely wasnt cleaned or changed. The internet was slow as hell. The staff could use some training. One of the front desk clear had her leg propped up on a chair while she was standing at the front desk....A very nonchalant attitude. I don't need the attitude, nor do I want it.

If you look for a hotel and there is not another choice...good luck with the Clarion. Personally, I do not recommend the hotel.

Room Tip: Sleep at another hotel.
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 19, 2012

I stayed at the Clarion the night before I ran the 2012 Freedom's Run Marathon, and was disappointed to find the staff printed out the wrong directions to the marathon start (causing me to be late for the race start) despite their being very friendly.

After recovering from the marathon, we had time to assess the accommodations and found the cleanliness of the room to be questionable with a less-than-fragrant comforter and dingy room and bathroom amenities.

But you can't beat the location - the hotel is one of the few (2?) in Shepherdstown, and was a walk or 2 minute drive from the adorable downtown. There weren't many other options in town, but I think that if I ran the Freedom's Run again, I might try to stay at the quirky Bavarian Inn across town and try my chances there.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunswick, Maryland
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 19, 2012

Great service and a wonderful location makes a good setting for the active person. Lots of fun activities in the lounge including a trivia night and karaoke. Gym was perfect and the massage mid-week through the connected facility was outstanding at a very reasonable price.

Room Tip: The further out on the wing the better and on the 3rd or 4th floor.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Drive, Shepherdstown, WV 25443
Phone Number:
Location: United States > West Virginia > Shepherdstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Shepherdstown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Hotel & Conference Center 3.5*
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion

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