Stayed here for a couple weeks on business in the area. Will try to avoid going forward.
The rooms were overall dirty. Shower curtains with dingy brown stains, vents coated in thick black dust, musty smell, etc. It wasn't the most comfortable stay. if there were a handful of visible problems I'm sure there are more I don't see.
Also coming for business I was shocked at the lack of internet connectivity. There was no high-speed ethernet available - in fact, the rooms had "modem" connections on the desks. Modems... What decade is this? Then the "free wifi" didn't work over half the time and the other half it was a 1-bar connection which disconnected constantly. Over one day it just straight-up wouldn't connect for anyone in my group. When we asked the front desk they replied "I'm not authorized to reset the internet. I could with more complaints." Poor customer service. We had different people complain to eventually hit the arbitrary amount to have the staff reset it. It then went back to its choppy 1-bar glory.
Overall, between the dirty rooms and outdated amenities I'd avoid this location if given a choice.
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- Also Known As:
- Clarion Hotel And Conference Center
- Clarion Hotel Shepherdstown
- Clarion Shepherdstown
- Shepherdstown Clarion