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“New ownership, definately not the same hotel....” 1 of 5 stars
Review of The Four Seasons Lodge

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The Four Seasons Lodge
Drawer F - Route 39-55, Richwood, WV 26261   |  
Hotel amenities
Ranked #1 of 1 hotels in Richwood
Mogadore, OH
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“New ownership, definately not the same hotel....”
1 of 5 stars Reviewed July 16, 2011

We stayed at this establishment, as we always do, for our 2011 family reunion.

What a difference a year makes…

This hotel is under new ownership & things are definitely not the same…

I booked my room 18 months in advance @ the rate of $56.00 per night.
When I checked in, the rates were $80.00 per night, which I wasn’t very happy about but what can you do…

I was there for a 3 night stay, the first night; the maid service was in the room next to mine with a plunger & a bottle of liquid plumber, never a good sign…

The next day, I personally spoke w/the housekeeping ladies, explained that we didn’t need a full cleaning, but we did need fresh towels. Needless to say, we never received them, along with any other supplies. There’s nothing like running out of toilet paper at 3am 

Day #2, in the evening, the room on the other side of my room had bathroom toilet pluming problems, with the toilet over flowing, covering the entire bathroom floor. That room’s occupant was informed that it was too late to do anything until the morning. Once morning came, no housekeeping services attempted to clean the room at all. It was almost like they were avoiding the room. After a very boisterous complaint to management, he did have housekeeping return to deliver fresh linens. Who wants to have over flowing toilet water lingering on their bathroom floor, that’s disgusting…

This establishment has an ice machine vending room. Upon entering to retrieve some ice, I discovered that the room was overflowing with discarded room amenities from the recent upgrades (if that’s what you want to call it). We are talking lamps, bed mattresses, night stands, fans, sweepers, and trash cans among many boxes of who knows what. Basically, the ice machine vending room was overflowing with soon to be discarded junk. It just wasn’t very professional at all…

I was traveling with a family member who requires handicap parking due to medical issues, but we were not able to park in the handicap designated parking space because the new owner parks his car there. That parking spot was right in front of the office entrance door. He parked his car there EVERY day & night of our 3 night stay. He never moved his car once during our visit.

I have been staying at this hotel for the last 8 years and after this most recent stay, I don’t think that I will be patronizing this establishment any more.

I miss the old owners of this hotel!!!
The new owners have a lot to learn about the hospitality industry & customer service.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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14 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
WDC
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2010

For the last four years, we have stayed here for the Ramp Fest in April. The setting is wonderful; very peaceful. You can sit out by the little water fall and let the sound of the water relax you. The place is older, but they keep it up as best they can. Cleaning the rooms could be a little better, but again, the place is just older, so they do they best they can with what they have. I don't find the beds all that comfy, but they are adequate for a couple nights. We don't come back here every year for the room, we come back so we can sit by the waterfall and relax and enjoy the various state parks around Richwood -- many outdoor activities available in this area. Be sure and go to Chachi's Pizza & Wings restaurant in the shopping center with the Food Land and Rite Aid. Chachi's also delivers to the Four Seasons, but it's more fun to eat there.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Deerfield Beach, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2010

We stayed at the Four Seasons Lodge over the Fouth of July Holiday. We were in town for a Family Reunion. The website to this Hotel needs to be updated. The rooms are recently renovated and the views and surrounding landscape is amazing. The Room was peaceful and clean. The staff were friendly and helpful. We had a great time there.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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WV
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 17, 2009

I frequently stay at the Four Seasons Lodge when visiting relatives in the area. The staff is friendly and helpful, and the rooms are very clean and well kept.

  • Stayed July 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mogadore, OH
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 2, 2008

What a great family run motel…
The 4 seasons lodge in Richwood, West Virginia, is nestled in the southern gateway to the Monongahela National Forest and the federally protected Cranberry Wilderness. The town is completely surrounded by mountains and there are scenic views everywhere. This hotel sits next to the Cherry River with easy access from the motel to the river. The motel has a nice large patio on the lower level that overlooks the Cherry River & it’s waterfall. Rooms in the upper level have great river views from the convenience of your room door. It was wonderful to leave your room window open & listen to the sound of the river flowing beside your motel. They have a front desk that is open 24/7 with the usual motel amenities. Beautifully landscaped with a multitude of seasonal flowers during the growing season. It’s wonderful to walk out your room door and see luscious hanging flower baskets with an abundance of color. Rooms are well kept. Motel staff is very friendly & helpful. There are nice restaurants & antique stores in the town of Richwood, which is a 5-minute drive from the motel. I would much rather stay here than in some chain hotel, it’s nice to know that I am able to contribute to a family run business and still have a nice place to stay. Folks, this is a gem of a small mom & pop family run motel…

  • Liked — Small motel, family run, surrounded by mountains, nature & small town America ... Located inside the National Forest...
  • Disliked — Nothing !!!
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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rootstown ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2007

A very close family member told us about the four seasons lodge.We planned a reuion.WE all had a great time.We had the food all catered by them.Everything was just great.We all plan to return in oct. for fall colors.
Denny&Pat

  • Liked — relaxing
  • Disliked — nothing
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2007

An accidental visit turned out to be the best part of our vacation. We were traveling from Ohio to North Carolina, when I suddenly felt very sick and needed a bed - any bed! We stopped at the Four Seasons Lodge and it became the best part of the vacation. I felt so relaxed and enjoyed the fantastic views so much, I wanted to stay for the entire vacation. The staff was so caring, the rooms so clean and filled with all the amenities anyone could want - Four Seasons was the most pleasant part of the entire trip. We plan to go back and stay again - only longer!

Stayed July 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Four Seasons Lodge

Address: Drawer F - Route 39-55, Richwood, WV 26261
Location: United States > West Virginia > Richwood
Hotel Style:
Ranked #1 of 1 hotels in Richwood
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Cherry River runs passed the lodge ... more   less 
Also Known As:
The 4 Seasons Lodge
The Four Seasons Hotel Richwood
Four Seasons Richwood
Richwood Four Seasons

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