My girlfriend and I stayed there the night before Xmas eve. On Xmas eve we checked out. I had a bag of wrapped gifts several hundred dollars worth. I forgot the bag. Got 15 min down the road and called the front desk as I was turning around. When I went back to the floor of the room the cleaning lady was 2 rooms away. Wouldn't even look at me. Went back in the room the gifts were gone. I called the police. 2 police officers arrived and before they got there the manager of the cleaning crew left, so not to talk to the police. The officers spoke with the 2 cleaning ladies that were on the floor. They pulled up the pass key on the computer with who used the pass key after I checked out and it was one of the cleaning ladies. There are no cameras in the hallways as well. God forbid something really bad would happen. I am still pursuing this matter, but do not recommend anyone to stay here.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Charles Town West Virginia Our beautiful new hotel is a lovely three story, interior corridor hotel that is less than 1/2 mile from the Charles Town Races and Slots. Hotel features include complimentary hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/ pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Charles Town, WV and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Charles Town Hotel Ranson
- Holiday Inn Express Ranson
- Holiday Inn Ranson
- Ranson Holiday Inn