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Holiday Inn Express Charles Town: Traveler Reviews

2.5 of 5
681 Flowing Springs Road, Ranson, WV 25438
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Holiday Inn Express Charles Town
Ranked #1 of 2 hotels in Ranson
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83 reviews from our community

    Trip type
Traveler rating
    41
    21
    8
    6
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Date Rating
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
156 helpful votes 156 helpful votes
“Can't think of a negative thing to say”
5 of 5 stars Reviewed June 11, 2012

My husband and I spent a few days last week at this (new looking) Holiday Inn Express in Ranson, West Virginia. It was a last minute trip and I didn't have lots of time to research places to stay. We were there to visit Harper's Ferry National Historical Park and also making a trip to Antietam Battlefield National Military Park. This hotel is the perfect spot for anyone wanting to visit these two places. Harper's Ferry is about 5 minutes down the road. Antietam is a longer drive back into Sharpburg, Maryland -- but we found out (by accident) on our way back to the hotel that Flowing Springs Road (where the hotel is located) is on a road that goes right into Sharpsburg (kind of a shortcut) where the battlefield is located. Also, the hotel is located close to the highway --but set back away from it --so it is nice and quiet there at night. Its seemed to me that there were many guests staying there while we were there -- but we had no noise issues at all. We stayed in a non-smoking king bed room on the third floor (there is an elevator). The room was very large, clean, and comfortable. Just what you want in a chain hotel like this --nothing real fancy -- but nothing to complain about either. The sheets and towels were clean, the bathroom was very clean, no stains or odors...and the air conditioning worked well and wasn't too loud. There was the complimentary free hot breakfast which was pretty good considering that it wasn't made to order like in a restaurant. They had unlimited amounts of sausage one day and crispy bacon the next day-- the bacon was excellent! There were pre-made cheese omlets which weren't great --but not bad either. If you were in the mood for something else--they had the usual assortment of breakfast fixings---toast, bagels, muffins, hot cinnamon rolls (too sweet for me but I think others might like them), cereal, pancakes etc, etc. The coffee was fairly good , too -- I had 2 cups each morning to get me going.Our room overlooked the pool. It was slightly too cool for the pool to be in use -- but it was large and looked clean and well cared for.People were sitting around the pool in the afternoon each day. I also noticed a nice fitness center. The hotel is close to the Hollywood Casino which has a complimentary bus that stops by the door on a regular basis in case you want to do some gambling (we didn't). As for food, there are many restaurants in the area --all a short drive from the hotel. In conclusion --all I can say is that this place is a winner.

Room Tip: The sun will wake you up in the morning. Remember the close the blackout curtains. We didn't do...
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Carol about Holiday Inn Express Charles Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaverdam, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Grammies Review”
3 of 5 stars Reviewed June 8, 2012

It was nice. We were supposed to have a non smoking room, but it smelled of cigaret smoke alot. Our friends stayed at a Comfort Inn few miles away and their room was nicer than ours.
The staff was friendly,and it was convienent we did enjoy our visit.

Room Tip: Check for smoke smell the non smoking rooms smelled alot like smoke
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  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Karen H about Holiday Inn Express Charles Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Maryland
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Wow! another great Holiday Inn Express”
5 of 5 stars Reviewed June 6, 2012

We had gone to Charles Town, WV to a business/pleasure trip this past weekend. I had made a reservation at another smaller hotel trying to save a little money. Simply, we had to change hotels as we would not have stayed at the off-brand hotel. We called the HIE and were welcomed with open arms by Brian the front desk person. Yes it was more expensive but oh so worth it. This HIE is only about 5-years old and it was just beautiful, neat & clean. We had a room with two queen beds and it was HUGE. We were a little worried about possible noise being on the first floor near the parking lot but this was not a problem at all. Honestly we cannot say enough about how nice this hotel was and about how nice Brian was. We would definitely stay here again and definitely recommend it to any one!

Room Tip: Even first floor rooms were quiet.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BessieKM about Holiday Inn Express Charles Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster County, PA
Top Contributor
77 reviews 77 reviews
64 hotel reviews
Reviews in 60 cities Reviews in 60 cities
73 helpful votes 73 helpful votes
“An Above Average Holiday Inn Express”
5 of 5 stars Reviewed May 29, 2012

We liked just about everything about this HIE. The rooms and public areas were immaculate. The location is convenient for seeing the local historic attractions. Also, if you like visiting a casino, there is a shuttle to the nearby casino. The breakfast is especially good for this type of hotel. Lois, who was the breakfast attendant the morning we were there, worked so hard to make sure that everything was kept replenished and orderly. We especially appreciated that.

We would return to this HIE if in the area again and would definitely recommend it.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask patrema about Holiday Inn Express Charles Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Unfriendly”
2 of 5 stars Reviewed May 21, 2012 via mobile

Everything was good except unfriendly Front Desk people,

Stayed October 2011, traveled on business
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Ask SpongeBob1234 about Holiday Inn Express Charles Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Express Charles Town, responded to this review
July 2, 2012
Dear SpongeBob1234,

Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. We will follow up with the staff to ensure that similar incidents won't happen again. We appreciate your feedback as this is our best resource for improving guest services.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Regards,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Econo Lodge Harpers Ferry
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Harpers Ferry, WV
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Additional Information about Holiday Inn Express Charles Town

Also Known As:
Holiday Inn Express Charles Town Hotel Ranson
Holiday Inn Express Charles Town Hotel
Holiday Inn Express Ranson
Holiday Inn Ranson
Ranson Holiday Inn
Address: 681 Flowing Springs Road, Ranson, WV 25438
Phone Number:
Region: United States > West Virginia > Ranson
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Ranson
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charles Town West Virginia Our beautiful new hotel is a lovely three story, interior corridor hotel that is less than 1/2 mile from the Charles Town Races and Slots. Hotel features include complimentary hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/ pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Charles Town, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 
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