Our group was part of the motorcycle trip for Rolling Thunder. Due to bad weather the electricity went out for almost two days.. I don't blame the staff for that they have no control over that.. The funny thing it was only half of the hotel.. They couldn't move us to another room because they were completely booked.. There was no concern regarding our stay at all .. when we asked about a slight discount.. ( I asked for 10%) I was denied.. while in the lobby another guest asked and she stated. "you had a roof over your head and a bed to sleep in what more do you want?" At that point in time I started contacting the one hotel in Rainelle and was BEGGING for help she was able to set us up.. on our way to checking out the owner of the hotel was washing the windows and made us wait for ten minutes when she noticed we were checking our early her quote was " don't expect me to hold your rooms they will be gone in an hour" I informed her what she could do with the rooms DON'T STAY HERE!!!