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“Family trip” 4 of 5 stars
Review of Holiday Inn Express Princeton / I-77

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Holiday Inn Express Princeton / I-77
2.5 of 5 Hotel   |   805 Oakvale Road, Princeton, WV 24740   |  
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Ranked #4 of 14 Hotels in Princeton
Certificate of Excellence 2014
Columbus, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Family trip”
4 of 5 stars Reviewed July 22, 2014

Very welcoming and accommodating...in particular Margaret at the front desk... Excellent continental breakfast. Excellent coffee downstairs, but not in the rooms. Fresh-baked chocolate chips cookies at the desk were always welcome.

Room Tip: Ask for the top floor to avoid pounding on your ceiling from excited children
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    50
    47
    17
    2
    4
See reviews for
57
23
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Spring Grove, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed here on the 4th of July. Very friendly staff and helpful directing us to a fireworks display. Good variety of restaurants nearby. Convenient on and off I77. Rooms was clean. Pet friendly with plenty of grass.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
1 review
1 of 5 stars Reviewed July 2, 2014 via mobile

Our hotel room and the entire floor we stayed on stunk of a combination or cigarette smoke and febreeze. It was terrible and made it very difficult to breath. The lady at the front desk was not understanding and would not allow us to switch rooms. Apparently most of the rooms allow smoking.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Princeton / I-77, responded to this review, July 19, 2014
Dear Kgbst8,

Thank you for taking the time to review our property. I am very disappointed to hear about your experience during your time at the hotel. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have sent you a private message to obtain additional information regarding your experience. We look forward to hearing from you soon.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
1 review
5 of 5 stars Reviewed July 2, 2014

My husband and I stayed here on the way to the beach with our 2 boys that are 2 and 5. We both said that this is the best hotel experience we have ever had! Margaret at the front desk was one of the nicest people I have ever met and she made us feel extremely welcome and even helped me get chocolate milk for my very tired boys to have before bed. That was a life savor! The room was big and very very clean!! We swam in the pool before we left and they had a great time. Breakfast was great and check out was easy. Perfect stay!!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren
Top Contributor
76 reviews 76 reviews
58 hotel reviews
Reviews in 52 cities Reviews in 52 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 29, 2014

This is kind of a regular stopover, basically because there's been no problems.

So it's still a good HIX, but this time... well, I don't know what happened. While the entire hotel is aggressively non-smoking, something happened up on the 2nd floor, because the hallway reeked of smoke, and then some attempt was made to clean it - the cleaning fumes which may have been even worse than the smoke itself. The combination of odors made for a rather queasy reaction from my wife after eating, and a relatively rough trip back home.

I'll probably come back but it may take some arm-twisting on my wife. That stuff happens, but there's no way it gets a 5 this time. Everything else OK and typical, my stop may not have been typical.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Princeton / I-77, responded to this review, July 16, 2014
Dear randgust,

Thank you for your recent stay with us and reviewing our property. I am very appreciative that you have chosen us again for your recent trip. On the other hand, I regret to know that this trip was not 100% satisfactory. Please accept our sincerest apologies for any inconvenience the condition of the hallway may have caused you. I have taken note of your comments and we will address these points to improve upon our service.

Thank you for your time and we hope to have an opportunity to serve you again here in Princeton.

Best Regards,

John O
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dennison, Ohio
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 8, 2014

Stayed on our way home from Myrtle Beach. We booked a room with 2 queen beds. The room was very clean and tidy. The beds were very comfortable. It has an indoor pool and hot tub that are very nice.
The gem here is the staff. I did not catch the managers name, but she was amazing. My wife and I decided we wanted coffee after we swam and our 6yr old wanted hot chocolate. We asked the manager if she had a packet of hot chocolate. She did not, but went out of her way to get our son some cookies and a chocolate milk which made him happy as could be.
The breakfast in the morning was very good with turkey sausage and a cool little machine that you push a button and it makes 2 fresh pancakes for you. Cool!!
Only complaint is not the hotels fault at all. It is the wierd 3 way stop directly in front of the entrance to the hotel. It is a pain.
All in all, it is a nice hotel. You can tell that it is an older hotel that they have updated, but still nice. We will remember this one for our next trip.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Top Contributor
87 reviews 87 reviews
33 hotel reviews
Reviews in 47 cities Reviews in 47 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 1, 2014

From the time Augustine (hope the recovery from the surgery is short and thou rough) to checkin with Margaret and finally checkout, the staff made the difference. The room was clean and comfortable. All was very pleasant.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Princeton / I-77

Address: 805 Oakvale Road, Princeton, WV 24740
Phone Number:
Location: United States > West Virginia > Princeton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Princeton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Princeton / I-77 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express in Princeton, WV, the newest hotel in the East River valley area and conveniently located off I-77 and US 460 W. The Holiday Inn Express Princeton is nestled in the beautiful Appalachian Mountains of West Virginia and admist many attractions, including snow skiing, ATV trail bike riding, professional baseball, horseback riding, and many more. The Holiday Inn Express Princeton was designed to accomodate both the business and leisure traveler. Our oversized rooms offer a well lit ergonomic work area, complimentary high speed internet, microwave, refrigerator and the SIMPLY SMART Bathroom experience featuring customized showerheads and special bath towels. In addition, the hotel offers an indoor swimming pool, state of the art fitness center, guest laundry facilities, and a business center. The complimentary Express Smart breakfast is served daily in our spacious and comfortable Great Room, where you can relax and enjoy Princeton's beautiful scenery. Our experienced sales staff is always available to help you with the planning of corporate or social events in our meeting room featuring High Speed Internet. Whether you come to enjoy the wonderful summers, to delight yourself in our colorful autumns, enjoy skiing in our crisp winters or experience the beautiful springs, you'll discover that the Holiday Inn Express Princeton is definitely the Smart place to stay! Please join us on your next visit to the Princeton area! ... more   less 
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Also Known As:
Holiday Inn Express Princeton / i-77 Hotel Princeton
Holiday Inn Princeton
Princeton Holiday Inn

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