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“Great halfway point” 4 of 5 stars
Review of Holiday Inn Express Princeton / I-77

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Holiday Inn Express Princeton / I-77
2.5 of 5 Hotel   |   805 Oakvale Road, Princeton, WV 24740   |  
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Ranked #4 of 13 Hotels in Princeton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great halfway point”
4 of 5 stars Reviewed December 30, 2013

On my family vacation back to South Carolina, we stayed at the hotel and was quite pleased. I work in the industry and the hotel was right on spot. Breakfast was hot and well stocked and clean. Rooms were also clean. The indoor hot tub was a nice break from a long drive.

Stayed December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    47
    46
    16
    2
    4
See reviews for
54
21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Top Contributor
110 reviews 110 reviews
69 hotel reviews
Reviews in 69 cities Reviews in 69 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 24, 2013

This Holiday Inn Express is an older hotel that is about five years behind some of the newer HI Expresses. That being said I was very pleased with the friendliness of the staff and room comfort. The breakfast was fresh and well displayed. The parking lot is small, but conveniently located in front of the hotel just off of Hwy 460.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2013

We were traveling late and needed a quick room for the night, and this was just the place! Extremely clean, staff went above and beyond to help us with anything we asked. Perfect nights rest, just wish we could have made it back there on our return trip!

Stayed October 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2013 via mobile

Once again, you know what you get at a Holiday Inn Express. Clean room, courteous staff and a hot breakfast that is served with a smile. This Inn located by a multitude of restaurants, many of which were in walking distance.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Indiana, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 13, 2013

There on business w/ husband. We were disappointed. Beds were not very comfortable, parking lot was way to small for the amount of guests and hard to get around in. Breakfast wasn't very good either. It was very clean & staff was friendly. Probably wouldn't stay there again though.

Stayed October 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Princeton / I-77, responded to this review, October 28, 2013
Dear Stephanie M,

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the shortcomings you experienced during your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Sincerely,

Joel B
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 11, 2013

I have stayed at many Holiday Inn and this one is below the average. Hotel looks dated. The indoor decor is somewhat depressing. Internet is too slow for Skype and was down for one whole night while I was there.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Princeton / I-77, responded to this review, October 30, 2013
Dear cfangster,

Thank you very much for sharing your experience with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

I sincerely apologize for you did not find our hotel's appearance to your liking and for the inconvenience you had with our internet service. We deeply regret that we were not able to exceed or at least meet your expectations.

Guest comfort is of the utmost concern to us and our hotels are committed to making every possible effort to provide a comfortable environment. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
madison, georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 30, 2013

Stopped here while traveling from Ohio to Georgia and asked front desk about HIEs in Spartanburg SC. My 91 year old dad doesn't "do" internet, preferring either face to face or using a hotel chain's directory of locations. Front desk person on phone - obviously personal - and told that person to "hold on hon". Dad explained his need of an HIE hotel close to the expressway. She said they didn't do the directories and gave him a phone number for a location, and as he was walking out, he heard her tell the person on the phone about the "old man" whom she "couldn't get rid of." Nice. On top of that, the hotel she recommended was 5 miles off the expressway, although there were 4 other HIEs in Spartanburg. Don't know about your hotel, but you sure need to work on your front desk staff.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Princeton / I-77, responded to this review, October 18, 2013
Dear jessie'smom,

Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the service you received from our front desk staff. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Once again, thank you for taking the time to provide us your feedback and we hope to serve you on your next future stays.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Princeton / I-77

Address: 805 Oakvale Road, Princeton, WV 24740
Phone Number:
Location: United States > West Virginia > Princeton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Princeton
#5 Business Hotel in Princeton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Princeton / I-77 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express in Princeton, WV, the newest hotel in the East River valley area and conveniently located off I-77 and US 460 W. The Holiday Inn Express Princeton is nestled in the beautiful Appalachian Mountains of West Virginia and admist many attractions, including snow skiing, ATV trail bike riding, professional baseball, horseback riding, and many more. The Holiday Inn Express Princeton was designed to accomodate both the business and leisure traveler. Our oversized rooms offer a well lit ergonomic work area, complimentary high speed internet, microwave, refrigerator and the SIMPLY SMART Bathroom experience featuring customized showerheads and special bath towels. In addition, the hotel offers an indoor swimming pool, state of the art fitness center, guest laundry facilities, and a business center. The complimentary Express Smart breakfast is served daily in our spacious and comfortable Great Room, where you can relax and enjoy Princeton's beautiful scenery. Our experienced sales staff is always available to help you with the planning of corporate or social events in our meeting room featuring High Speed Internet. Whether you come to enjoy the wonderful summers, to delight yourself in our colorful autumns, enjoy skiing in our crisp winters or experience the beautiful springs, you'll discover that the Holiday Inn Express Princeton is definitely the Smart place to stay! Please join us on your next visit to the Princeton area! ... more   less 
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Also Known As:
Holiday Inn Express Princeton / i-77 Hotel Princeton
Holiday Inn Princeton
Princeton Holiday Inn

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