My husband and I stayed at this hotel exactly one year prior to the weekend. We went this time as a get away to celebrate my birthday. I called to see if I could get a cheaper rate by talking to the hotel verses the on-line rate, sometimes that does help but not this time. When we arrived maintenance was working on the grounds appearance. We walked in to the fresh smell of popcorn.
We were greated promptly and assigned our room. We had a 2nd floor king room at the end of the hall - nice and quite. I was surprised to see the condition of the bathtub which you will see in the photos. And the venetian fabric blind needed replacement or repair - the cord which you pull to open and close the blind was extremely loud, loud enough to be heard overtop of a hairdryer in the bathroom! I don't recall ever staying at a Hampton Inn and there be chipped places in the tu or a noisey blind. Everything else was the standard Hampton Inn quality.
My husband and I sat out for our evening. Upon our return we thought, ok let's go to the jacuzzi to rest and relax. What a surprise - the jacuzzi was gone! We immediately went to the front desk to inquire and was told it had been removed a couple of months ago due to maintenance issues. I didn't bother to check the hotel website before we went since we had stayed there before - so note to those who have stayed before and enjoyed the jacuzzi - it's gone! And they have removed that information from their website.
Then I noticed the popcorn machine. It was a self serve machine. I watched an individual open the doors, take the bag for the popcorn and begin to scoop the popcorn into the bag, and while not all kernels fell into the bag some dropped back down while hitting the indiviudal's hand/arm. So without sanitary gloves to wear I felt - no way would I get popcorn. Personally it would have been better in my opinion that it be served by the hotel staff who could wear gloves - would be much more sanitary.
Then there was the popcorn all over the floor between the front desk to the elevator - some of it was still there the next morning. I just didn't feel that housekeeping was staying up with the appearance of the main areas as good as they did a year prior. Granted this was a Friday night but still I felt they just were not on top of things as well.
Then we get to the breakfast time. The food we ate was good, but I noticed many of the table tops needed to be wiped down and that wasn't being done, the breakfast staff were not interacting with the guest at all.
Overall if I travel back through that area and need a place to stay I'm sure I would stay there again, I just wouldn't expect it to be the quality it was the first time I stayed there - the beds are still comfortable, the rooms very clearn - just a little disappointing in the extras on this trip.