A great property, clean, well lit, convenient location to interstate. Great rooms, I had a double suite. Nice roomy layout in both living area and bedroom. Everything clean and up to date. Beds were super comfortable. The bathroom could use a little more room in it, kind of awkward but nothing major. Did I mention clean? Smelled and was clean and I am a clean freak. Nice lobby and dining room. The free breakfast was good, fantastic biscuits and gravy and a decent selection. The drawback was the staff. From the front desk to the breakfast attendant, they were the rudest, most unfriendly, unhelpful bunch I have ever encountered. Unreal they were so rude. The breakfast attendant even shoved me while I was getting breakfast I guess because she was trying to clean. Even if it was accidental, a simple "excuse me" would have been nice. Nothing. They all had sour looks on their face and if I had needed something, I would have been too afraid to ask them for it. It is a shame cause it is a nice property and I slept very well.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
I wanted to take the time to let you know we read your comments and I am very concerned. First let me thank you for your kind words regarding our hotel. We too think we have a very nice hotel. Regarding the staff. I apologize if you were not given the type of customer service you deserve. I am very proud of my staff and think that they normally do a wonderful job. I assure you I will discuss this with them in our next staff meeting. We hope you will return soon and give our staff another opportunity to provide you with the quality service you deserve.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.