We stayed at this hotel in June on our way home from Florida. We were told by the front desk staff that we had to use a credit card and then the next morning we could come back to the office and pay cash and then they would remove the room charge from the card. So when we checked out the next morning we paid cash. We received our credit card statement in the mail and guess what.. they didn't remove the charge. We called the hotel today to discuss and was told by the desk clerk that she was the one that checked us out and we did not pay cash(how can she remember that from a month ago?????). She stated she had been there 17 years and did not make mistakes !! We then asked to talk to the hotel manager and was told No, that the manager was not available. So, now I am stuck with paying for the room twice as when I reviewed the receipt it does say VISA payment. Always check your receipt before you leave the office. I hope the desk clerk enjoyed the 100.00 she slipped in her pocket that day !!
The room and breakfast were great, but Never Again.. Maybe the hotel needs to review it's policy of forcing you to use a credit card when you check in.
- Official Description (provided by the hotel):
- The Award Winning Sleep Inn Princeton is a great year-round destination in the heart of Southern West Virginia featuring 109 guestrooms and spacious suites, free wi-fi, indoor heated pool & spa, microfridges in all rooms, and free deluxe continental breakfast with waffles. ... more less
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- Also Known As:
- Sleep Inn And Suites
- Sleep Hotel Princeton
- Sleep Inn Princeton
- Princeton Sleep Inn