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“Great place for rafting” 4 of 5 stars
Review of New River Inn

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New River Inn
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2.5 of 5 Motel   |   9020 Fayette Landings, Oak Hill, WV 25901 (Formerly Super 8)   |  
Hotel amenities
Ranked #4 of 4 Hotels in Oak Hill
Grandville, MI
Top Contributor
50 reviews 50 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
154 helpful votes 154 helpful votes
“Great place for rafting”
4 of 5 stars Reviewed September 28, 2010

Don't believe the horrible reviews. This place is a wonderful Comfort Inn and looks exactly like the pictures on the website. Check-in was slightly slow but soon we were up to our 3rd floor room. Room had fridge, microwave and coffee maker. Armoire for hanging clothes, chair with ottoman and desk. The king sized bed was very comfortable and there were about 6 pillows on it. The room was clean, the bathroom was clean and the cleaning staff fixed it up nicely while we were gone for the day. The free breakfast had a great selection including juices, milk, biscuits & gravy, sausage and egg patties, cereals, oatmeal, muffins and pastries, waffle maker, bagels and breads..
Parking is right out front. The pool is outdoors and didn't appear to be open anymore this season.
We were in the area for rafting and found this to be one of the closest hotels to the outfitters. There is a Quality Inn about 2 miles up the road and a Holiday hotel (not Holiday Inn) down the road the other way. Our GPS first sent us to the Quality Inn because it is a former Comfort Inn. To get to this hotel turn on Appalachian Dr. off US19. You can see it from US19 but it's set back a bit.
There are restaurants and grocery stores and gas stations nearby. If you want a large selection of chain restaurants (Applebee's, Logan's, etc) you have to go to Beckley-about 20 minutes south.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Indiana
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 23, 2010

There isn't much to choose from as far a lodging in Oak Hill. I'd say that New River Comfort Inn is the best of the lot.

The first night there was a strong smell of someone cooking Indian food. Cleanliness is not a priority for the housekeeping staff. There were cigarette burns on the comforter and the floor in the bathroom was not cleaned very well at all. They are also skimpy with towels. Someone needs to inspect the room after housekeeping is done.

The front desk person was nice and friendly.
Kudos also to the breakfast hostess. She was a gem.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 3, 2010

With only three hotels in the immediate area of the activities, this is the best equipped with microwave and frig. However, this hotel is the noisiest place we have ever stayed, the walls and floors must be just up to code? Staff will help if asked but are not very friendly. Cleaning staff needs to be much better, some days they just skip your room, others they remove towels without replacing, and very noisey. You just never know until you return for the day and open the door. We suggest a third floor room to help with the noise. And there goes another door slamming! Would recommend with discloser of these bad points..with not much else in the area.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Top Contributor
81 reviews 81 reviews
63 hotel reviews
Reviews in 64 cities Reviews in 64 cities
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed June 13, 2010

We stayed here two nights. The room was so small we had to get an additional room for the second night. We have two teenagers and the four of us barely fit. There was no place to put either suitcase and the bathroom had zero counter space. We had a non-smoking room but half the floor was smoking rooms and the corridor stunk. It didn't help that the maids were smoking also. On the plus side, the beds were comfortable.

  • Stayed June 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Drakesville, Iowa
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 18, 2009

Rooms were clean, comfortable, average square footage
hot breakfast with sausage, biscuits, eggs, fruit, cereal, and breads.
Fridge in room, microwave.
Pool was closed but looked OK
Location is super! Restaurants close, shopping center, just a few minutes from the long bridge and ACE rafting (which was fabulous!)

Saturday night got a bit loud due to college kids, Sunday was better noise wise.
They were full and didn't service the room 2nd night
Ample parking, view was pretty good.

  • Stayed August 2009, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2009

What a great surprise, this small town hotel has the big city feel.
We had a king room, looks like it has just been renovated, the bed was super comfortable and the pillows were so comfy I tried to buy them..

Great breakfast bar, something for everyone including some awesome waffles.

You will love this hotel, I am booking my next stay this week.

Staff was very friendly too, they have all the incidentals you will need in the room, shampoo, lotion even a great makeup remover.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Indiana
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2009

The reviews had me worried as apparently it has only been a Comfort Inn for a year or so. The old reviews (as a Super 8) ought to be deleted as this is an excellent and different hotel. It is only 10 minutes from the ACE rafting company and a great value. Next door is a strip mall with a Kroger and a CVS and one light north is a newer Wal-Mart with a variety of fast food choices around it. We had two rooms, 4 adults and 5 teenagers and no one was dissapointed. The rooms are small, but clean and quiet. Breakfast was awesome... eggs, sausage, biscuits and gravy, etc..A great place for families to hang out after the daily adventures for less cost, than the resort cabins.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New River Inn

Address: 9020 Fayette Landings, Oak Hill, WV 25901 (Formerly Super 8)
Location: United States > West Virginia > Oak Hill
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Oak Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — New River Inn 2.5*
Number of rooms: 71
Also Known As:
New River Hotel Oak Hill

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