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“Slim pickings in Oak Hill--Okay stay” 3 of 5 stars
Review of New River Inn

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New River Inn
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2.5 of 5 Motel   |   9020 Fayette Landings, Oak Hill, WV 25901 (Formerly Super 8)   |  
Hotel amenities
Ranked #4 of 4 Hotels in Oak Hill
Indiana
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
“Slim pickings in Oak Hill--Okay stay”
3 of 5 stars Reviewed July 23, 2010

There isn't much to choose from as far a lodging in Oak Hill. I'd say that New River Comfort Inn is the best of the lot.

The first night there was a strong smell of someone cooking Indian food. Cleanliness is not a priority for the housekeeping staff. There were cigarette burns on the comforter and the floor in the bathroom was not cleaned very well at all. They are also skimpy with towels. Someone needs to inspect the room after housekeeping is done.

The front desk person was nice and friendly.
Kudos also to the breakfast hostess. She was a gem.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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15 reviews from our community

Traveler rating
    4
    4
    3
    2
    2
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6
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Solo
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 3, 2010

With only three hotels in the immediate area of the activities, this is the best equipped with microwave and frig. However, this hotel is the noisiest place we have ever stayed, the walls and floors must be just up to code? Staff will help if asked but are not very friendly. Cleaning staff needs to be much better, some days they just skip your room, others they remove towels without replacing, and very noisey. You just never know until you return for the day and open the door. We suggest a third floor room to help with the noise. And there goes another door slamming! Would recommend with discloser of these bad points..with not much else in the area.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Top Contributor
81 reviews 81 reviews
63 hotel reviews
Reviews in 64 cities Reviews in 64 cities
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed June 13, 2010

We stayed here two nights. The room was so small we had to get an additional room for the second night. We have two teenagers and the four of us barely fit. There was no place to put either suitcase and the bathroom had zero counter space. We had a non-smoking room but half the floor was smoking rooms and the corridor stunk. It didn't help that the maids were smoking also. On the plus side, the beds were comfortable.

  • Stayed June 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Drakesville, Iowa
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 18, 2009

Rooms were clean, comfortable, average square footage
hot breakfast with sausage, biscuits, eggs, fruit, cereal, and breads.
Fridge in room, microwave.
Pool was closed but looked OK
Location is super! Restaurants close, shopping center, just a few minutes from the long bridge and ACE rafting (which was fabulous!)

Saturday night got a bit loud due to college kids, Sunday was better noise wise.
They were full and didn't service the room 2nd night
Ample parking, view was pretty good.

  • Stayed August 2009, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2009

What a great surprise, this small town hotel has the big city feel.
We had a king room, looks like it has just been renovated, the bed was super comfortable and the pillows were so comfy I tried to buy them..

Great breakfast bar, something for everyone including some awesome waffles.

You will love this hotel, I am booking my next stay this week.

Staff was very friendly too, they have all the incidentals you will need in the room, shampoo, lotion even a great makeup remover.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Indiana
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2009

The reviews had me worried as apparently it has only been a Comfort Inn for a year or so. The old reviews (as a Super 8) ought to be deleted as this is an excellent and different hotel. It is only 10 minutes from the ACE rafting company and a great value. Next door is a strip mall with a Kroger and a CVS and one light north is a newer Wal-Mart with a variety of fast food choices around it. We had two rooms, 4 adults and 5 teenagers and no one was dissapointed. The rooms are small, but clean and quiet. Breakfast was awesome... eggs, sausage, biscuits and gravy, etc..A great place for families to hang out after the daily adventures for less cost, than the resort cabins.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2009

Wow! Cant believe the reviews posted here, they must be old or were made by competitors. This place was fantastic! Its now a Comfort Inn and they have completely upgraded the entire building. It looks new both outside and inside.

After days of staying in dumps in Georgia and North Carolina on our road trip north, we were headed to Fayeteville to visit the New River Gorge. It was late in the day and everyone was ready for a hotel room. We stopped at a HI just south of here, it was old and dated and the parking lot was empty. We went in and were told the rooms were $110 per night. I said no way but the desk clerk wouldn’t give us a better rate, so frugal me headed back to give the bad news to the rest of the gang in the van. They were mad, but I calmed them and suggested we go to the next exit and see what was there, figured we could always come back to the dump.

We drove a few minutes north to Oak Hill and saw a Comfort Inn on the west side of the highway. I went inside and was surprised at how clean and cozy the lobby was. I asked the price and was surprised that it was cheaper than the last dump we stopped at. I then asked to see the room (tip: always ask to see a room, at least they wont give you the key to their worst room). We went up and were shocked!!!! This was the cleanest room we had found on our entire trip north from South Florida. We went back to the desk clerk and grabbed two rooms on the third floor, carried our bags up and and headed down the street for dinner at the Chinese Buffet. The food was good, the price right and the selection extensive. When we got back to the room we found a surprise……………… down comforters and big soft pillows hidden under the covers!!!
We had the best nights sleep of our trip. No loud drunks roaming the hall. This Comfort Inn was well managed and clean and no smell of smoke, musty carpet or the usual cheap hotel odors.

But the best surprise was hidden until the next morning at their little free breakfast room,,,,,,,, biscuits and gravy…….it tasted better than most I have had a Cracker Barrel.
If you don’t stay here while visiting the New Gorge or Fayeteville, you got hosed!

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New River Inn

Address: 9020 Fayette Landings, Oak Hill, WV 25901 (Formerly Super 8)
Location: United States > West Virginia > Oak Hill
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Oak Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — New River Inn 2.5*
Number of rooms: 71
Also Known As:
New River Hotel Oak Hill

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