We have stayed in many of the accommodations from tenting, group cabins, chalets and cozy cabins and have found that they continually seem to make changes, mostly for the better. I plan on going back again in July and will try the cedar cabins this time (no bathroom but a bed is more important for these older bones). Tenting is getting a little unconfortable as we grow older. Have recommended this place to many firends and family members and have had the same complaint over and over (the food). However not one complaint about the accommodations or activities.
That being said, the food facilities are very lacking. The Paddle Lounge serves good hamburgers along with great fries and several other good meals but the hours of operation leave a lot to be desired. There is a large block of time when there is nowhere on property to get a bite to eat. If you come back around 3 pm from an activity and are hungry you are out of luck finding something to eat until I believe around 5:30 pm So either bring something quick to fix like sandwiches for the middle of the day or go off site. The buffet (breakfast or dinner) is not something I would serve to anyone or anything let alone people who are paying top dollar. Not only is it poor quality, hot food was cold food and cold food was warm and even the service was terrible. The one thing I did find at the buffet that was definately worth eating was the dessert and pastries during my last visit. The walk-up food service area is adequate but a little lacking in appearance and comfort. Lines form and you find yourself standing in the hot sun for long periods of time with little relief from it or other weather conditions.
The only activities we have not participated in is the ATV, Fishing and Catwalk tours. Have loved all but the horses, it is strictly a follow along at a snails pace ride and we are looking for a little more than that at an adventure facility.
Rafting is our first love followed by rock climbing and now the new Canopy Tour (what a rush that was). Hope to one day get up enough nerve to run the Gauley but don't know if that will ever happen but both our kids have done it and loved it...
I should also mention the interaction with the guide staff. In all the time we have been going here we have only run into one guide who, just lets say, was not having his best day. All the other people we have interacted with have been respectful, considerate, informative and appear to enjoy what they are doing and that shows in the way they treat the customers. This also inlcudes a friendly and informative reservation staff. (Thanks Monica)
I would be remiss if I do not comment on the way all the guides stress safety. It really does come to the forfront in every activity.
If you like the outdoors and don't mind getting a little dirty or wet ACE is the place to take the young and old alike. Have not stayed there during the winter but have been told that if you are looking for a lot of peace and quiet for a few days it is the place to go. (they do have heated facilities).
Just wish I were young enough to spend my summers working there (what a blast I think that would be).
- Also Known As:
- Ace Adventure Camp Hotel Oak Hill