We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Move on.. You can skip this hotel” 3 of 5 stars
Review of Holiday Lodge Hotel & Conference Center

Save Saved
You added Holiday Lodge Hotel & Conference Center to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Lodge Hotel & Conference Center
3.0 of 5 Hotel   |   340 Oyler Ave, Oak Hill, WV 25901   |  
Hotel amenities
Ranked #3 of 4 Hotels in Oak Hill
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
“Move on.. You can skip this hotel”
3 of 5 stars Reviewed August 17, 2013 via mobile

We stayed one night at the Holiday Lodge because it was close to the New River Gorge National Park. Although the staff was clearly overwhelmed, they still tried to accommodate our large group of 15. The rooms were outdated and not very clean. We were in a nonsmoking room and it smelled like smoke. We got up the next morning and quickly went on to our next destination!

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

52 reviews from our community

Traveler rating
    5
    17
    18
    6
    6
See reviews for
16
7
6
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Clearwater, Florida, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 1, 2013

Spent two nights in the Holiday Lodge while visiting the area. Hotel was clean and comfortable. Convenient location for rafting activities. Carpeting in hallways is dated but no big deal! Nice that pool is indoors, restaurant onsite and big lobby with TV. Will definitely stay here again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trenton, New Jersey
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 26, 2013

Our family stayed here for one night while passing through. The hotel was clean and comfortable and quiet even though the boy scout jamboree were there. Staff was accomodating. I would stay here again. The only downfall was the bar was VERY smokey. We wanted to go in for a drink, but that detered us and we went off property to eat.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clermont, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2013

I grew up in the area and went to the high school next to the hotel. I recently went home for a class reunion decided to stay here. The rooms were clean, I will give them that. Even in the non-smoking rooms you can still smell the faint scent of old cigarette smoke which irritated my allergies. My reservation was wrong, they had me checking out a day early. Then when I did stay approximately $3000 worth of camera equipment was taken from my room while I was out visiting with my family who still live in the area. The manager was not available when I reported it stolen and I had to leave for the airport. A week later the manager has not contacted me about the incident, despite leaving my contact information at the hotel and calling 3 times myself.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 19, 2013

As I entered the hotel it smelt musty, then entering the corridor for my room the smell got worse. The room although clean and comfortable smelt terrible of cigarette smoke (old musty). I asked other attendees, they had the same, and pointless asking for a change. Had to have all my clothes laundered at the next hotel as the smell was impregnated in them.

Room Tip: There aren't good rooms, they all smell terrible of cigarettes.
See more room tips
  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed March 25, 2013 via mobile

From the minute i called to reaerve a room till my last night some of the FRONT DESK people were down right rude! I would not of stayed there if it hadnt been for the fact it was right next to the place i had to be early the next morning! The lady that took my 1st call put me on hold for 8 minutes when all i was asking for was the rates! Then got smart with me when i told her i was on the phone that long! I was told because I was a WV resident that I had to have a credit card for a deposit, which you expect from most hotels, but not just because you are a wv resident are they not worried about other state residents?? Out of my whole 2 night 3 day stay I only encountered 2 nice front desk people, one gentlemen named Justin and an older woman with long hair that was working night shift, I am very sorry I did not get her name because she was super nice to me, my daughter and her friend! She treated us like she knew us forever! The pool attendent guy was also very nice! I also did not get his name! I know this is a long review but i worked as a front desk agent and i have never in my life seen so many rude people greeting customers!!! They should know the 1st impression is the most important! I really think they need to be trained better or find staff that are willing to do their job the correct way! One lady yelled at my girls because they needed change for the soda machine that would not take dollar bills she told them it was not her job to give them change! Excuse me but yes it is! Its your job to make sure we enjoy our stay!!!! I was so mad after i hears that! Holiday Lidge you would have a great hotel if only your staff had better attitudes! That was my worst hotel experience ever!!!!

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, United States
Top Contributor
64 reviews 64 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 31, 2012

I was here for a meeting (2 night stay). Rooms are basic (TV, coffee maker, beds, table, security box....) No frige in room though? Staff is helpful and friendly. The bar allows smoking, so I can not tell you much about that (non-smoker). We did our meals in the dining facility, and not sure they were ready for a group? One of the plates had something molding stuck to the bottom of one (hence on the top of another plate). Kinda sick looking for food service.

Room Tip: Second floor is off the lobby, they do have an elevator for other floors.
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Holiday Lodge Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Lodge Hotel & Conference Center

Address: 340 Oyler Ave, Oak Hill, WV 25901
Location: United States > West Virginia > Oak Hill
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Oak Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Lodge Hotel & Conference Center 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel Oak Hill New River Gorge Home of the Western Hemispheres Largest Steel Arch Bridge is located in beautiful Fayette County- The heart of Southern West Virginia- within minutes of White Water Rafting-hiking-biking-snow skiing rock climbing- outdoor drama- area shopping beautiful scenery- and much more- located just off US Route 19- 10 miles from Interstate 77 and 64- whether your visit brings you for business or pleasure- the Holiday Inn Oak Hill New River Gorge is ready to serve you- our hotel features 119 guest rooms three floors- all interior corridors-complimentary high speed wireless Internet through out the hotel- 'Dory's Grille our full service restaurant on site serving American Cuisine- enjoy a mixed cocktail in Rafters Lounge- relax by our indoor pool with whirl pool- two story fitness center- racquetball court- game room and beauty salon. Wedding receptions, family reunions, and meetings- our Sales and Catering department can accommodate all of your needs- full catering on premises-can host from 50 to 150. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Tingo, Otel and Venere so you can book your Holiday Lodge Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Lodge Hotel Oak Hill
Holiday Lodge Hotel And Conference Center
Holiday Inn Oak Hill
Oak Hill Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Lodge Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.