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“mlong-tripadvisor@mlong.us” 3 of 5 stars
Review of Comfort Inn New River

Comfort Inn New River
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Comfort Inn New River
2.5 of 5 Motel   |   801 Mall Road, Oak Hill, WV 25901   |  
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Ranked #2 of 4 Hotels in Oak Hill
Charlotte
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“mlong-tripadvisor@mlong.us”
3 of 5 stars Reviewed April 15, 2014

Didn't have any real problem here. The room was comfortable and clean. It was hard to get the heater adjusted. Breakfast was limited choice but still adequate. Not too many people staying here when we were. There is a Shoneys and Burger King nearby.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank michael2098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

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Louisville, Ky.
Level Contributor
183 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed April 7, 2014

Well located to do the out door adventures that the gorge offers. Nice place. Rooms were a bit small but not in them much. Very clean bathroom. The beds and pillows were more comfortable than many high end hotels. You have a microwave and refrigerator. Plenty of hot water for the shower. What more can you ask?

  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Hopsaregood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angola, New York
Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 5, 2014

Good location just of the highway. Near restaurants and stores. The staff was friendly. The WiFi worked well. The price of the room was fair and cheap if you figure in two of us eating the free breakfast. Small but neat and clean breakfast area. Breakfast included eggs, sausage gravy & biscuits , rolls, cereal both hot & cold, juice, coffee & tea, waffles etc etc. Staff kept the area picked up, clean and the food replaced as it got eaten

  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kevin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 17, 2014

We arrived late at night, the staff was pleasant but not overly helpful. The breakfast was not very desirable with very little flavor. The beds were not comfortable and made my body ache. I think this can be improved and will give them another shot to provide better service.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank ghall68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garland, Texas
Level Contributor
423 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed February 26, 2014

Wow!! Very Impressed !! Worthwhile to stay her and drive further to conduct your work or pleasure!! Very clean!! Fair Rate!! Tina was super !! Lucky to have her!! Wish all the Hotels had people like her!!Also Great Internet connection! Which is always a Good thing!!

Room Tip: Will stay here again! What a nice Hotel and Very clean! Nice Rooms and T.V. Tina was uper also!! Ask...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jimmy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santurce, PR
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed November 30, 2013

They need to change the ottoman, it was so dirty (room 116). I need to use my "Survival Kit" (Clorox and Antibacterial Wipes, latex glove, etc.) because the toilet was dirty too. Excellent location, breakfast and nearby restaurants, mall and fast foods. Unfriendly staff and very slow WIFI.
Pros: NO PETS and 2 floors Non Smoking rooms.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Goga171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
somewhere
Level Contributor
200 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed October 15, 2013

Good hotel for the area. They still have smoking rooms! Windows open. We have stayed here 4 times in the last 5 years. This makes a great home base for whitewater rafting. Good clean rooms for a Comfort Inn. AAA discounts honored. Friendly front desk staff. Maid service does a nice job. Reservations are honored, no overbooking observed. Better than average bed quality. This is way better than sleeping in a campground or rustic cabin on site at a whitewater company. Only complaint: Breakfast set-up lady needs a lesson in customer service but it appeared to be her problem mostly. She would not allow us to grab a banana at 5:45am on the way out the door, breakfast opens at 6am. There sat the bananas we could look at the bananas but we could not touch them. Thank god they have her to enforce the rules and regulate. Her interaction with us cost them 1 star. Solid 4 star other than that.

Room Tip: Only one elevator in center of building, if you have mobility problems looks for a room on the first...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank greenluck007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Comfort Inn New River

Address: 801 Mall Road, Oak Hill, WV 25901
Phone Number:
Location: United States > West Virginia > Oak Hill
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Oak Hill
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Comfort Inn New River 2.5*
Number of rooms: 67
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