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“Great Adeventure on the Gorge base.” 4 of 5 stars
Review of Comfort Inn New River

Comfort Inn New River
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Comfort Inn New River
801 Mall Road, Oak Hill, WV 25901   |  
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Ranked #2 of 4 Hotels in Oak Hill
Louisville, Ky.
Top Contributor
154 reviews 154 reviews
35 hotel reviews
Reviews in 73 cities Reviews in 73 cities
49 helpful votes 49 helpful votes
“Great Adeventure on the Gorge base.”
4 of 5 stars Reviewed April 7, 2014

Well located to do the out door adventures that the gorge offers. Nice place. Rooms were a bit small but not in them much. Very clean bathroom. The beds and pillows were more comfortable than many high end hotels. You have a microwave and refrigerator. Plenty of hot water for the shower. What more can you ask?

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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65 reviews from our community

Traveler rating
    8
    28
    17
    9
    3
See reviews for
22
23
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Angola, New York
Top Contributor
64 reviews 64 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 5, 2014

Good location just of the highway. Near restaurants and stores. The staff was friendly. The WiFi worked well. The price of the room was fair and cheap if you figure in two of us eating the free breakfast. Small but neat and clean breakfast area. Breakfast included eggs, sausage gravy & biscuits , rolls, cereal both hot & cold, juice, coffee & tea, waffles etc etc. Staff kept the area picked up, clean and the food replaced as it got eaten

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2014

We arrived late at night, the staff was pleasant but not overly helpful. The breakfast was not very desirable with very little flavor. The beds were not comfortable and made my body ache. I think this can be improved and will give them another shot to provide better service.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Garland, Texas
Top Contributor
282 reviews 282 reviews
141 hotel reviews
Reviews in 93 cities Reviews in 93 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 26, 2014

Wow!! Very Impressed !! Worthwhile to stay her and drive further to conduct your work or pleasure!! Very clean!! Fair Rate!! Tina was super !! Lucky to have her!! Wish all the Hotels had people like her!!Also Great Internet connection! Which is always a Good thing!!

Room Tip: Will stay here again! What a nice Hotel and Very clean! Nice Rooms and T.V. Tina was uper also!! Ask...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santurce, PR
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 1, 2013

They need to change the ottoman, it was so dirty (room 116). I need to use my "Survival Kit" (Clorox and Antibacterial Wipes, latex glove, etc.) because the toilet was dirty too. Excellent location, breakfast and nearby restaurants, mall and fast foods. Unfriendly staff and very slow WIFI.
Pros: NO PETS and 2 floors Non Smoking rooms.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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somewhere
Top Contributor
128 reviews 128 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed October 15, 2013

Good hotel for the area. They still have smoking rooms! Windows open. We have stayed here 4 times in the last 5 years. This makes a great home base for whitewater rafting. Good clean rooms for a Comfort Inn. AAA discounts honored. Friendly front desk staff. Maid service does a nice job. Reservations are honored, no overbooking observed. Better than average bed quality. This is way better than sleeping in a campground or rustic cabin on site at a whitewater company. Only complaint: Breakfast set-up lady needs a lesson in customer service but it appeared to be her problem mostly. She would not allow us to grab a banana at 5:45am on the way out the door, breakfast opens at 6am. There sat the bananas we could look at the bananas but we could not touch them. Thank god they have her to enforce the rules and regulate. Her interaction with us cost them 1 star. Solid 4 star other than that.

Room Tip: Only one elevator in center of building, if you have mobility problems looks for a room on the first...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Spartanburg, South Carolina
Top Contributor
156 reviews 156 reviews
152 hotel reviews
Reviews in 139 cities Reviews in 139 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed August 23, 2013

Have stayed at this hotel a few different times over the last few years. Friendly staff, clean (although it would be nice if when you walked out into the hallways it didn't smell like smoke even when staying on the non-smoking floors), and reasonably priced. Like the extended breakfast time up to 10am. My only real gripe (reason for not giving hotel an EXCELLENT rating) is that the treadmill needs to be replaced as it is old and that there needs to be a universal weight machine. I happen to be one that travels A LOT and all my workouts are at whatever hotel I am currently staying at so the type of fitness equipment and shape it is in is very important to me. Overall a very good hotel :)

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn New River

Address: 801 Mall Road, Oak Hill, WV 25901
Phone Number:
Location: United States > West Virginia > Oak Hill
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Oak Hill
Price Range (Based on Average Rates): $
Number of rooms: 67
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