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“Everything Good” 4 of 5 stars
Review of Comfort Inn New River

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Comfort Inn New River
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Comfort Inn New River
801 Mall Road, Oak Hill, WV 25901   |  
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Ranked #2 of 4 Hotels in Oak Hill
Angola, New York
Top Contributor
63 reviews 63 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
“Everything Good”
4 of 5 stars Reviewed April 5, 2014

Good location just of the highway. Near restaurants and stores. The staff was friendly. The WiFi worked well. The price of the room was fair and cheap if you figure in two of us eating the free breakfast. Small but neat and clean breakfast area. Breakfast included eggs, sausage gravy & biscuits , rolls, cereal both hot & cold, juice, coffee & tea, waffles etc etc. Staff kept the area picked up, clean and the food replaced as it got eaten

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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55 reviews from our community

Traveler rating
    7
    21
    16
    8
    3
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22
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1
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Dayton
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2014

We arrived late at night, the staff was pleasant but not overly helpful. The breakfast was not very desirable with very little flavor. The beds were not comfortable and made my body ache. I think this can be improved and will give them another shot to provide better service.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garland, Texas
Top Contributor
246 reviews 246 reviews
128 hotel reviews
Reviews in 85 cities Reviews in 85 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 26, 2014

Wow!! Very Impressed !! Worthwhile to stay her and drive further to conduct your work or pleasure!! Very clean!! Fair Rate!! Tina was super !! Lucky to have her!! Wish all the Hotels had people like her!!Also Great Internet connection! Which is always a Good thing!!

Room Tip: Will stay here again! What a nice Hotel and Very clean! Nice Rooms and T.V. Tina was uper also!! Ask...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santurce, PR
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 1, 2013

They need to change the ottoman, it was so dirty (room 116). I need to use my "Survival Kit" (Clorox and Antibacterial Wipes, latex glove, etc.) because the toilet was dirty too. Excellent location, breakfast and nearby restaurants, mall and fast foods. Unfriendly staff and very slow WIFI.
Pros: NO PETS and 2 floors Non Smoking rooms.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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somewhere
Top Contributor
102 reviews 102 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 15, 2013

Good hotel for the area. They still have smoking rooms! Windows open. We have stayed here 4 times in the last 5 years. This makes a great home base for whitewater rafting. Good clean rooms for a Comfort Inn. AAA discounts honored. Friendly front desk staff. Maid service does a nice job. Reservations are honored, no overbooking observed. Better than average bed quality. This is way better than sleeping in a campground or rustic cabin on site at a whitewater company. Only complaint: Breakfast set-up lady needs a lesson in customer service but it appeared to be her problem mostly. She would not allow us to grab a banana at 5:45am on the way out the door, breakfast opens at 6am. There sat the bananas we could look at the bananas but we could not touch them. Thank god they have her to enforce the rules and regulate. Her interaction with us cost them 1 star. Solid 4 star other than that.

Room Tip: Only one elevator in center of building, if you have mobility problems looks for a room on the first...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Spartanburg, South Carolina
Top Contributor
156 reviews 156 reviews
153 hotel reviews
Reviews in 139 cities Reviews in 139 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed August 23, 2013

Have stayed at this hotel a few different times over the last few years. Friendly staff, clean (although it would be nice if when you walked out into the hallways it didn't smell like smoke even when staying on the non-smoking floors), and reasonably priced. Like the extended breakfast time up to 10am. My only real gripe (reason for not giving hotel an EXCELLENT rating) is that the treadmill needs to be replaced as it is old and that there needs to be a universal weight machine. I happen to be one that travels A LOT and all my workouts are at whatever hotel I am currently staying at so the type of fitness equipment and shape it is in is very important to me. Overall a very good hotel :)

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Pittsburgh
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 23, 2013

We stayed coming and going from Myrtle Beach in July. We stayed on the first floor and the room was comfortable and exceptionally clean. The beds were firm and an assortment of pillows were available in varying sizes, an army sergeant would be impressed with how well made the beds were. The pool is at the back of the parking lot and surrounded by a solid wood fence so we never saw it but I suspect when the remodeling going on the upper floors is done there will be some changes there. The staff to a man was the best we have ever experienced, very down home and accommodating. The breakfast they offer is average but again is generous, clean and available for a very long time. We didn't try the waffles as we were anxious to get on the road. The coffee was wonderful, I drink decaf and in most places like this it is usually awful , this was fresh and delicious. This hotel sits right off the highway and yet was quiet with no interference or sound from the road even on the first floor. Good job to all concerned.

Room Tip: As they are remodeling elsewhere in the building(though they could be done by now) Ask for a room th...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn New River

Address: 801 Mall Road, Oak Hill, WV 25901
Phone Number:
Location: United States > West Virginia > Oak Hill
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Oak Hill
Price Range (Based on Average Rates): $
Number of rooms: 67
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