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“Nice price, but a few bumps in the road” 3 of 5 stars
Review of Comfort Inn New River

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Comfort Inn New River
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Comfort Inn New River
801 Mall Road, Oak Hill, WV 25901   |  
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Ranked #2 of 4 hotels in Oak Hill
Dayton
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Nice price, but a few bumps in the road”
3 of 5 stars Reviewed March 17, 2014

We arrived late at night, the staff was pleasant but not overly helpful. The breakfast was not very desirable with very little flavor. The beds were not comfortable and made my body ache. I think this can be improved and will give them another shot to provide better service.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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51 people have reviewed this hotel

Traveler rating
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    3
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Garland, Texas
Top Contributor
227 reviews 227 reviews
122 hotel reviews
Reviews in 80 cities Reviews in 80 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 26, 2014

Wow!! Very Impressed !! Worthwhile to stay her and drive further to conduct your work or pleasure!! Very clean!! Fair Rate!! Tina was super !! Lucky to have her!! Wish all the Hotels had people like her!!Also Great Internet connection! Which is always a Good thing!!

Room Tip: Will stay here again! What a nice Hotel and Very clean! Nice Rooms and T.V. Tina was uper also!! Ask...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santurce, PR
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 1, 2013

They need to change the ottoman, it was so dirty (room 116). I need to use my "Survival Kit" (Clorox and Antibacterial Wipes, latex glove, etc.) because the toilet was dirty too. Excellent location, breakfast and nearby restaurants, mall and fast foods. Unfriendly staff and very slow WIFI.
Pros: NO PETS and 2 floors Non Smoking rooms.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
somewhere
Top Contributor
102 reviews 102 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 15, 2013

Good hotel for the area. They still have smoking rooms! Windows open. We have stayed here 4 times in the last 5 years. This makes a great home base for whitewater rafting. Good clean rooms for a Comfort Inn. AAA discounts honored. Friendly front desk staff. Maid service does a nice job. Reservations are honored, no overbooking observed. Better than average bed quality. This is way better than sleeping in a campground or rustic cabin on site at a whitewater company. Only complaint: Breakfast set-up lady needs a lesson in customer service but it appeared to be her problem mostly. She would not allow us to grab a banana at 5:45am on the way out the door, breakfast opens at 6am. There sat the bananas we could look at the bananas but we could not touch them. Thank god they have her to enforce the rules and regulate. Her interaction with us cost them 1 star. Solid 4 star other than that.

Room Tip: Only one elevator in center of building, if you have mobility problems looks for a room on the first...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Spartanburg, South Carolina
Top Contributor
157 reviews 157 reviews
154 hotel reviews
Reviews in 140 cities Reviews in 140 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed August 23, 2013

Have stayed at this hotel a few different times over the last few years. Friendly staff, clean (although it would be nice if when you walked out into the hallways it didn't smell like smoke even when staying on the non-smoking floors), and reasonably priced. Like the extended breakfast time up to 10am. My only real gripe (reason for not giving hotel an EXCELLENT rating) is that the treadmill needs to be replaced as it is old and that there needs to be a universal weight machine. I happen to be one that travels A LOT and all my workouts are at whatever hotel I am currently staying at so the type of fitness equipment and shape it is in is very important to me. Overall a very good hotel :)

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Pittsburgh
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 23, 2013

We stayed coming and going from Myrtle Beach in July. We stayed on the first floor and the room was comfortable and exceptionally clean. The beds were firm and an assortment of pillows were available in varying sizes, an army sergeant would be impressed with how well made the beds were. The pool is at the back of the parking lot and surrounded by a solid wood fence so we never saw it but I suspect when the remodeling going on the upper floors is done there will be some changes there. The staff to a man was the best we have ever experienced, very down home and accommodating. The breakfast they offer is average but again is generous, clean and available for a very long time. We didn't try the waffles as we were anxious to get on the road. The coffee was wonderful, I drink decaf and in most places like this it is usually awful , this was fresh and delicious. This hotel sits right off the highway and yet was quiet with no interference or sound from the road even on the first floor. Good job to all concerned.

Room Tip: As they are remodeling elsewhere in the building(though they could be done by now) Ask for a room th...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 23, 2013 via mobile

We stayed here during the BSA Jamboree. It wasn't bad, it was clean and close to where we needed to catch the shuttles. The pool doesn't close until 10 but they have no lights in the pool area so unless you are with a group I wouldn't swim when it gets dark. I do think it was pricey for what you got but that's probably because of Jamboree.

Stayed July 2013, traveled with family
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Additional Information about Comfort Inn New River

Address: 801 Mall Road, Oak Hill, WV 25901
Phone Number:
Location: United States > West Virginia > Oak Hill
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Oak Hill
Price Range (Based on Average Rates): $
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