So where to begin...
We arrive at the hotel, looks great from the outside (must have just got painted).
Front desk lady was very nice, and I must admit that most of the situation was out of her control.
In the room the furniture was newer but the room was so DIRTY and smelled that way too.
Hair/stains on the sheets, dirty nightstands, hairs all over the bathroom, urine on the toilet seat, used soap packet in the shower, dirty microwave, hair in the fridge... the list goes on.
The hotel was slammed full so I didn't attempt to change rooms, instead I went to the local walmart and bought some lysol, air freshner, and sheets (so the room cost me an extra 50 bucks on top of the already extremely high price).
But then, the power went out.
So then another trip to walmart for candles and touch lights we were finally good to go.
The walls here are PAPER THIN so after listening to my neighbors "have fun" all night I was finally able to sleep around 2:00.
I understand the power going out is not the hotels fault but it has really put a sour taste in my mouth about this property and they were not willing to do refunds last night in order for me to go to a different town.
Almost all of the emergency lights in the hallways were nonoperational and my girlfriend twisted her ankle on the stairs (this is VERY illegal but whatever, it's West Virginia).
So there you go, I wouldn't stay here again, and if you decide to do so and care about cleanliness i suggest you bring your own bedding and cleaning supplies! :)
P.S. I have photos of the rooms problems but the internet here is too slow to upload them!
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Hotels.com, Expedia, Venere, Agoda and Tingo so you can book your Comfort Inn New River reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.