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“Clean with caring and friendly staff” 4 of 5 stars
Review of Microtel Inn & Suites by Wyndham Morgantown

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Microtel Inn & Suites by Wyndham Morgantown
2.0 of 5 Hotel   |   15 Lawless Road, Morgantown, WV 26505   |  
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Ranked #7 of 23 Hotels in Morgantown
Certificate of Excellence 2014
Buffalo, NY
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Clean with caring and friendly staff”
4 of 5 stars Reviewed November 25, 2012

We stayed here last night on our way back to Western New York from South Carolina. I called them Friday after reading reviews on Trip Advisor to see if they had connecting rooms available. Fortunately they did. Jeremy transferred me to reservations to book my two rooms while he checked in guests, and said to confirm back with him when I'd done this and he would go ahead and block off the connecting rooms. We did so without incident. However, upon arriving it appeared that someone had inadvertently broken up our block and there was someone in one of our rooms. Jeremy acted quickly and found us two more connecting rooms and went up to ensure they were in satisfactory condition and ready for us, which they were. We were just going to drop off our things and head to dinner - we noticed the smoke alarms were intermittently beeping so we let him know on our way out. Jeremy was able to change the batteries while we were out and there was no more beeping. We did notice the heater going on and off a bit in 209 (and I will ditto a previous poster about the pillows being a bit too fat) - FYI - but we had a lovely stay otherwise. The rooms were clean and the bathroom in the double queen room was very large! The breakfast buffet was good - had everything my family was looking for. There are only two tables in the breakfast room, but we were up early and had no problems sitting. So, overall, although we had a few minor glitches, they were taken care of courteously and very quickly. It is clear that the front desk staff take pride in their job, and seeing to it that their guests needs are met. The manager (although i did not meet her) has clearly done a wonderful job creating a positive environment for her staff (which creates a positive environment for all guests). Kudos to you all and thanks for a great stay. We will be back on our next drive through!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Microtel Inn & Suites by Wyndham Morgantown, responded to this review, November 27, 2012
I sincerely appreciate your wonderful review! Jeremy is such a great member of our staff and will be thrilled to know that you commented about him. We do strive to make sure that each one of our guests are taken care of it and it makes me extremely proud that Jeremy did that.

I look forward to meeting you on your next trip!

Thank you,

Tina Potts
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Toronto Canada
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 13, 2012

We stayed in a queen pet friendly suite, on the first floor and after a long drive from Hilton Head wanted a good night's sleep. The hotel does not have much sound proofing from the room to the hall and our room (101) was next to the exterior door, so heard guests coming and going throughout the night. The second issue we had was the heating unit programming on and off, which makes it difficult for some to sleep. On a positive note, the front desk staff was pleasant, upon our arrival. They recommended Charlie's Grill for dinner and we enjoyed a casual dinner there.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Microtel Inn & Suites by Wyndham Morgantown, responded to this review, November 15, 2012
Thank you for taking the time to review our hotel. I aplogize that noise caused an unsatisfactory stay. We strive in ensuring that each guest is completely comfortable, and I thank you for letting us know which heating unit played a factor in the noise concern.


We do hope to see you during your next trip through our wonderful city.

Tina Potts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Morgantown

Address: 15 Lawless Road, Morgantown, WV 26505
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Morgantown
#6 Family Hotel in Morgantown
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Morgantown 2*
Number of rooms: 57
Reservation Options:
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Also Known As:
Microtel Inn And Suites Morgantown
Microtel Inn & Suites Morgantown Hotel Morgantown

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