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“Great value” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Morgantown

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Microtel Inn & Suites by Wyndham Morgantown
2.0 of 5 Hotel   |   15 Lawless Road, Morgantown, WV 26505   |  
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Ranked #7 of 22 Hotels in Morgantown
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Great value”
5 of 5 stars Reviewed September 20, 2012 via mobile

Stayed here while visiting family in the area. Clean rooms, comfortable bed and friendly front desk personnel made our stay pleasant. Breakfast was okay, wish they served eggs. But a very satisfactory place to stay.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

Traveler rating
    173
    151
    65
    19
    10
See reviews for
161
105
28
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Iowa City, Iowa
Top Contributor
260 reviews 260 reviews
62 hotel reviews
Reviews in 122 cities Reviews in 122 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed August 19, 2012

I thought this was a new hotel because of how well it was mantained but it turns out it was 5 yrs old. Wish all hotel owners would reinvest into their property like this place does. Although the room was narrow, it was very clean and comfortable. The people working the front desk were very friendly as well.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaker Heights, Ohio
1 review
5 of 5 stars Reviewed August 16, 2012

Due to some unexpected delays we arrived late in Morgantown and had to do the ususal hunt for a room. After looking over a couple of other hotels in the area we arrived at Microtel. Our initial impression was favorable and was made more so by Missy at the front desk. The rooms were clean and quiet and the breakfast was reasonable. Our experience was excellent and we would stay here again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Microtel Inn & Suites by Wyndham Morgantown, responded to this review, November 13, 2012
Thank you for such a great review! we pride ourselves on the service and cleanliness that we provide. It's also great to hear that Missy was helpful! We look forward to seeing you on your next trip to Morgantown!

Tina Potts
General Manager
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Meadville, Pennsylvania
1 review
4 of 5 stars Reviewed August 11, 2012

I had such a pleasant experience with a young man at the front desk while staying at this hotel. He was helpful in directing me to a good place to eat and also was a very genuine young man. Hats off to Seth who was a total pleasure to deal with.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Microtel Inn & Suites by Wyndham Morgantown, responded to this review, November 13, 2012
Thank you so much for recognizing Seth. We take great pride in the the service that we provide.
i will share your comments with Seth, he will be happy to know that he made a difference!.

Thank you,
Tina Potts
General Manager
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Pasadena
Top Contributor
88 reviews 88 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 9, 2012 via mobile

Super nice staff and updated clean room. No fluff, but I was only there from midnight til 7 am so I wasn't looking for anything but a nice bed, clean-fresh-quiet room for the night. $25 charge for my pet but I was also given a super discounted rate as a state employee so it all "washed out" in the end. Thanks Microtel.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Microtel Inn & Suites by Wyndham Morgantown, responded to this review, November 13, 2012
Thank you for your kind words. We look forward to serving you again!

Tina Potts
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerville, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2012

We stayed at this hotel for 5 nights. After the first night, they had to move our room due to an "emergency water issue". Well, they didn't notify us (although they had our telephone number) that they were moving our personal belongings into another room. Somehow, my iPOD went "missing". I reported it to the Assistant General Manager, but she didn't seem to believe that it was stolen - told me I must have "lost" it. This is an iPOD that I've had for at least 8 years, have taken it with me EVERYWHERE, and I had it up until this trip. It went missing sometime after they moved our belongings without our permission. I wrote it off as a loss until we came back to our room - the SAME day that we reported the iPOD missing to the Asst. Mgr.) and the door to our room was OPEN! It was after 3:00 PM, our room had already been cleaned, yet our door was open. We again went to the manager who refused to call the police. So we did and they came and took a report. Someone there has sticky fingers and rifles through your belongings. We couldn't even leave our room to get dinner for fear that someone would come back into our room during our absences and take something else. I would NOT recommend this hotel to anyone!! We will never stay there again. And the customer care line for this chain is useless as well, so probably won't stay at any Microtel again, ever!

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Microtel Inn & Suites by Wyndham Morgantown, responded to this review, August 3, 2012
I am sorry that you were less than satisfied with your 5 day stay at our hotel and that we failed in conveying to you how seriously we take the security of our guests and their personal belongings. In the rare instance where we have to move a guest's belongings and are unable to contact the guest, we require that two people, including at least one manager, be present at all times. I apologize that you feel this policy was insufficient to protect your belongings. We are always looking for ways to improve our operations and appreciate your feedback which will be reviewed with our staff.

Thank you,
Tina Potts
General Manager
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York, South Carolina
Top Contributor
85 reviews 85 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 29, 2012

This was my 2nd stay at this hotel. It is in a good location to everything in Morgantown. The mall, movies, and places to eat are practically next door. The service is always nice and friendly. I booked this a 2nd time because my 1st experience when passing through was so good. When I got to my room, it was not what I had booked and had not been clean. I quietly told the front desk person and they apologized then upgraded me to a suit, which I was not expecting.I told him I appreciated it but it wasn't necessary. They insisted and made my impression of the hotel even better then it was before.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Microtel Inn & Suites by Wyndham Morgantown, responded to this review, August 3, 2012
We are so happy that you chose to stay with us again, and thank you for the kind comments. I apologize that the room that you were checked into was not ready but am glad that we were able to not only correct our mistake but to do it with you leaving completely satisifed.
We look forward to serving you again!

Thank You,
Tina Potts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Morgantown

Address: 15 Lawless Road, Morgantown, WV 26505
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Morgantown
#6 Family Hotel in Morgantown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Morgantown 2*
Number of rooms: 57
Reservation Options:
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Also Known As:
Microtel Inn And Suites Morgantown
Microtel Inn & Suites Morgantown Hotel Morgantown

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