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“The best yet!!” 5 of 5 stars
Review of The Chestnut Boutique Hotel

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The Chestnut Boutique Hotel
3.5 of 5 Hotel   |   345 Chestnut Street, Morgantown, WV 26505   |  
Hotel amenities
Ranked #5 of 22 Hotels in Morgantown
Morgantown, West Virginia
1 review
“The best yet!!”
5 of 5 stars Reviewed April 16, 2014 via mobile

My girlfriend and I stayed at the chestnut hotel April 2014. The staff was absolutely amazing. We were upgraded to a jacuzzi room for FREE! We enjoyed our evening on the rooftop in the hot tubs... Thanks chestnut staff for showing us an amazing time!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    65
    22
    13
    5
    3
See reviews for
29
33
3
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Charleston, WV
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 15, 2014

In downtown Morgantown near great restaurants and bars, this boutique hotel should be particularly fun in the summer with a wine bar, rooftop deck and pool. Next door is also a fun nightlife spot. Rooms are chic and roomy. Continental breakfast is okay, but atmosphere and staff make up for it. Parking in the building a plus as parking in Morgantown is a premium.

Room Tip: Ask for an upgrade for more room.
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

My husband and I returned to Morgantown for the Spring football game and stayed at the new hotel in town!! We had an amazing time. The Chestnut Hotel offers a new style to Morgantown, which is much needed considering the other hotels in town. The staff was amazing, and they even gave me a free upgrade on my room to a corner suite. We are season ticket holders and we have found our home away from home!! See you nice folks very soon...

Room Tip: Ask to be put on the 2nd or 3rd floor, if you are travelling on the weekend and want a quiet room.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alderson
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2014

Great location from stadium, great nightlife, very friendly staff and very nice, clean spacious, quiet rooms. You can't go wrong staying at The Chestnut!!! I would advise stopping and unloading your luggage prior to parking.

Room Tip: Football season or special events are at a higher rate, but still a nice place.
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adamstown, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 14, 2014

I made my reservations on the Chestnut Motel website. I had to call the hotel the next day to get them to email my reservation. I asked the lady on the phone if they had a Government rate and she replied with "We will take care of that when you arrive” I say no problem.

04/11/14 - I arrive at the hotel. The lady at the front desk tells me we cannot give you the Government rate because of my room. I didn’t reserve anything that needed changed, so I believe she or the person that answered the phone when I reserved the room would have known that information and should have told me that then and I could have canceled or changed my reservations accordingly. The lady at the front desk says that someone gave me the AAA rate. I reserved the hotel online and the price never changed. What they gave me online was the regular rate. Don't take credit for giving me a discount when there was no discount given. Don't tell the room regularly cost $210 a night if you don’t charge $210 a night. The motel may have started charging that amount 6 months ago when they opened and realized it was outrageous. Did I have the magic IP address, I don't think so. So now I am stuck paying for the room since it's past the time I can cancel my reservation. Reminds me of an ad that promises a price to get you there and makes you pay a higher price. What's that called again? So I go up to the room and it's completely dark and that would have been awesome if I brought my wife. I unpacked and the only light I could get other than what seemed 15 watt light bulbs was opening the curtains. I noticed there was no ironing board. I got ready to meet a few friends and returned to the lady at the front desk talking on her cell phone. I asked her if she could get an ironing board to my room. Said she would get one there in a few minutes.

04/12/14 – Still no ironing board, but I didn't allow much for the hotel to mess up, but I did walk up 4 flights of stairs only to find out I couldn't get onto my floor. There was no posted sign exit only or no entry to guest floors. I ask the same lady as the day before if I could get onto my floor from the stairs and she asks did I use these stairs pointing to her right. I was assuming since she was positioned in the front and the whole motel was to her right that the stairs I took were the ones she was pointing at. I was wrong. She then tells me I should have tried these stairs again pointing to right. I say I am not walking up 4 flights again. She replies with "I guess you need to take the elevator”. I wish there was more to that conversation, but I included every bit of dialogue with the exception me stating “wow, how considerate”

04/13/14 – I get up around 3:45am from loud banging of the people cleaning at the bar empting trashcans below my room. So decided to take a shower and leave for home. I packed everything and brought my bags to the car. Did I mention still no ironing board when I left. The gentleman that checked me out was at least apologetic about my bad stay. I asked him what the cost per night was for the nights I just stayed. He said $164. I then mention my story about the price I was told when I arrived. He says Oh that price is $295 per night. I was told three different prices of what the hotel could have charged me. To almost say be lucky we are charging you this (the amount on the receipt). I explained the situation to him and he tried to make things right that night but couldn’t change the rate. He said he would tell his manager in the morning and everything would get straightened out then (Sunday morning) and today I have not received a call or an email stating it was completed.

  • Stayed April 2014, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collegeville, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed April 8, 2014

We stayed here on a college visit trip and were impressed by the size and cleanliness of the room and the bathroom. The staff was extremely nice and helpful. The hotel was in the center of town so very convenient to restaurants and attractions. The complimentary breakfast was a nice addition. Some of the other guests were a little loud in the evening but I didn't notice during the night. Just a note, it is hidden away on Chestnut Street and the GPS was a little off. I would highly recommend this hotel to anyone.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, West Virginia
1 review
4 of 5 stars Reviewed April 6, 2014

I recently have been staying at the Chesnut Hotel going on 4 days now I believe, and it absolutely beautiful. The rooms are very big and the beds are extremely comfortable and I love the way they decorated it. The staff is very friendly, there was only two dislikes I didn't like the fact there was no coffee pot and there was no microwave so everything we needed to heat something up, we had to go downstairs. But from our room we could just walk outside and smoke and the bar and hot tub was just right outside and a beautiful view of downtown. We are definitely coming back, I plan on having my birthday here.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chestnut Boutique Hotel

Address: 345 Chestnut Street, Morgantown, WV 26505
Location: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #5 of 22 Hotels in Morgantown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Chestnut Boutique Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
The Chestnut Boutique Hotel is located in the heart of downtown Morgantown, West Virginia. The hotel offers complimentary wifi, coffee and fruit stations on each floor and complimentary garage parking. There are also two bars on-site: Big Whiskey Saloon and RockTop Lounge - our rooftop cabana bar with two hote tubs. The hotel is conveniently located near Morgantown Regional Airport (MGW), local bus routes, the PRT system (public transportation) and both West Virginia University campuses. ... more   less 
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