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“Always a Pleasure” 5 of 5 stars
Review of Holiday Inn Express Morgantown

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Holiday Inn Express Morgantown
2.5 of 5 Hotel   |   605 Venture Dr, Morgantown, WV 26508   |  
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Ranked #11 of 22 hotels in Morgantown
Martinsburg, WV
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Always a Pleasure”
5 of 5 stars Reviewed May 11, 2010

I typically try to get a room at this hotel when I travel to the Morgantown area. The staff is friendly, great breakfast, and the rooms are generally clean. Hotel is a little bit of a distance from the stadium and downtown area, but the price and comfort of this hotel make up for that.

  • Stayed April 2010, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgwnn, General Manager at Holiday Inn Express Morgantown, responded to this review, August 9, 2010
Hello I am Gabriel Bilonick the GM of the Holiday Inn Express in Morgantown WV. Thank you first off for being our guest. Our rooms are now remodeled and if you are ever passing through again please stop in. Again thank you for taking time to let other people know how your stay was.
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73 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Rochester, New York
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 26, 2010

After staying in a series of hotels with very hard mattresses, I loved the bed at this hotel. It was an extra-thick mattress with a pillowtop -- ahhh! The only drawback was that their sheets didn't seem to fit the mattresses very well and had a tendency to pop up.

The rooms were fairly large. Updating was going on when we were there. Our room could use updating but wasn't terrible.

The breakfast buffet was standard HIE fare but the woman who worked in that area did a great job keeping things clean and well stocked (some HIE places seem to leave that job to front desk staff). The staff was friendly in general.

We were just driving through Morgantown -- what a beautiful area. The hotel is located in a commercial area near other hotels, chain restaurants and shopping area (including Talbots). Still, it was located up on a hill and had a lovely view.

  • Stayed April 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgwnn, General Manager at Holiday Inn Express Morgantown, responded to this review, August 9, 2010
Thank you for taking time to review our hotel. My name is Gabriel Bilonick and I am the General Manager of the Holiday Inn Express in Morgantown WV. I wanted to take the time to let you know that we just underwent a renovationa it came out wonderful. However one thing that we did not change was the pillowtop mattresses. We hope to see you again as our guest...
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Mountain View, Arkansas
Top Contributor
763 reviews 763 reviews
100 hotel reviews
Reviews in 205 cities Reviews in 205 cities
371 helpful votes 371 helpful votes
4 of 5 stars Reviewed February 27, 2010

My wife and I stayed here on a trip to Maine. It was a good location. Things were quiet. I got a good rate and was satisfied with our stay.

  • Stayed July 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgwnn, General Manager at Holiday Inn Express Morgantown, responded to this review, August 9, 2010
Hello, My name is Gabriel Bilonick I am the GM of the Holiday Inn Express in Morgantown WV. I wanted to take the time to thank you for your comments about our hotel. However we have undergone a complete renovation recently. We would like to welcome you back if you are ever in the area.
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Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 25, 2009

If you're looking for a clean, comfortable room for a reasonable price, avoid this place.

The day we checked in there was only one person working the desk, and we had to wait in line for quite a while after a long day of travel in order to get our room. When we finally got there we found there were stains on the carpet, the tub was dirty, and most disgusting of all, the sink was very unsanitary, with cracks in the finish around the drain which were caked with some sort of grime.

When we went to the pool area, we got in the hot tub to find that it was not working. Not only that, the entire pool area was dirty. The rim of the hot tub and pool were filthy. There was black, moldy grime on the rubber rim liners of the pool and hot tub, and rust on the walls. Even worse, there was a very loud whining noise coming from one of the pool pumps that was so loud it made it impossible to hear normal conversation.

There's a Super 8 hotel right next to this place that didn't look bad, and it's considerably less expensive.

Stayed July 2009, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgwnn, General Manager at Holiday Inn Express Morgantown, responded to this review, August 9, 2010
Hello my name is Gabriel Bilonick and I am the General Manager of the Holiday Inn Express in Morgantown WV. Thank you for your comments.. Good or bad I believe that is how a business can work on improving their guest satisfaction. I am very sorry to hear about your experince that you had at our property. I wanted to reassure you that we are fully renovated and I am the General Manager. We take our guest opinions very seriously. I hope that you would consider visiting our hotel if you are ever back in the area. Please feel free to contact me personally if I can be of any assistance. 304 291 2600
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Top Contributor
88 reviews 88 reviews
74 hotel reviews
Reviews in 45 cities Reviews in 45 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 9, 2007

Stayed at this location while in town for business/volunteer activities. Hotel was clean and in good condition. Room was spacious and offered a very comfortable bed with really nice pillow selection. Small fridge and microwave in room. Bathroom was good size as well. One small problem with the shower curtain though. The way the curved shower curtain bar was installed caused the shower curtain to constantly migrate toward the middle, leaving the ends open. Bathroom was very clean, however. Another issue in the room involved flies and wasps between the window screen and the glass window. The window is made to open for fresh air but we did not open it due to the several flies/wasps we saw. One somehow made its way into the room late that night. I couldn't locate any holes in teh frame or screen so how they got in was a mystery. Reported it to both the front desk and housekeeping the next morning who indicated they would send someone in after we checked out. The staff member working the front desk adjusted our bill to compensate us for the inconvenience. All staff we encountered were very friendly and helpful. Breakfast offered a good selection, including a make your own waffle station (a personal favorite!). Pool area was nice though the pool was very cold (apparently not heated) and the whirlpool was lukewarm at best. Area seemed to be well-maintained otherwise. Would stay here again if in the area.

Stayed October 2007
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2007

Our room was very clean, at least as clean as much more expensive places at which we have stayed. The staff were friendly and courteous. Although we could hear the people in the room above us, it wasn't a big deal. This hotel is conveniently located just off I-68 in a shopping center with (among other stores and restaurants) a Ruby Tuesdays, an IHOP, and a Shop and Save grocery store all within easy walking distance. There is a BP station in the shopping center if you need gas. It's about a fifteen minute drive to downtown Morgantown from the hotel. The pool seemed small but suitable for families with children. We enjoyed our stay here; this is a comfortable, clean, well-run hotel.

  • Liked — Courteous, friendly staff and cleanliness
  • Stayed July 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
1 review
4 of 5 stars Reviewed February 9, 2007

We have stayed at this hotel several times while visiting WVU. Found the staff to be very helpful. Good food, although the area is small. Good location, can be hard to get a room during home football games, but this is true all over town. The staff will go out of there way to try and help you though. We will continue to stay at the hotel when we travel to Morgantown. We found it to be one of the best overall for service and confort around.

  • Liked — Great Service
  • Disliked — Small food area
  • Stayed November 2006, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Morgantown

Address: 605 Venture Dr, Morgantown, WV 26508
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 22 hotels in Morgantown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Morgantown 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Morgantown. We are a 68 room hotel that features many amenities such as a complimentary deluxe continental breakfast, indoor pool, spa and exercise facility along with meeting space for 40 classroom style or 60 theatre style. All rooms are accessed through interior corridors and feature a microwave, refrigerator, coffee maker, two-line speakerphone with data port, hair dryer, iron and ironing board and free high speed wireless Internet access. An elevator is available for access on upper floors. The Holiday Inn Express Hotel is conveniently located on I-68, exit 7 (Peirpont Rd/Airport) or from I-79, Exit 148 (I-68 East/Cumberland), exit 7 (Peirpont Rd/Airport). Stay with us and our friendly staff will make you feel at home. ... more   less 
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Also Known As:
Holiday Inn Express Morgantown Hotel Morgantown
Holiday Inn Morgantown

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