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“!Amazing Customer Service!” 5 of 5 stars
Review of Euro Suites Hotel

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Euro Suites Hotel
3.0 of 5 Hotel   |   501 Chestnut Ridge Road, Morgantown, WV 26505-2769   |  
Hotel amenities
Ranked #7 of 22 hotels in Morgantown
Slippery Rock, Pennsylvania
1 review
“!Amazing Customer Service!”
5 of 5 stars Reviewed January 26, 2014

My father and I have been staying down here for work and are both most pleased with the service we have received. Specifically Ben who works the counter and drives the hotel bus. He treats us as if we were his family returning home every weekend and every evening. He shows outstanding customer service skills and is a shining example to all others on how to treat people.He performs his job with tons of enthusiasm and seems to be genuinely happy to be there every day.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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201 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Morgantown, West Virginia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2014

This is one of the more desirable hotels in the Morgantown area. The quality of the rooms were in good not great condition but the price was right so we went with Euro Suites. The continental breakfast is as good as you would expect it to be, yet nonetheless it turned out to be a great place to stay. Location is great as well.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 30, 2013

My daughter moved to Morgantown about 6 months ago, so I've been looking for a good place to stay while visiting and the EuroSuites has been great. There's plenty of space, a good breakfast and most importantly the bed is comfortable with plenty of blankets and pillows. We'll be staying again as it is closests hotel to my daughters apartment, there's lots of places to eat and across from the hosptial if you need to go. The staff was friendly and you can get a AAA or AARP discount. I've stayed at other Morgantown hotels and this is by far the nicest.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 6, 2013

Recently stayed at this hotel to attend a function at WVU. The front desk staff were very friendly and attentive. The rooms were OK. The room we had (408) was ok just because it was a suite and had plenty of living space. However the stains on the carpets the mold in the shower and the thin glassed windows, which did nothing to keep the noise of traffic etc..outside, did noting to enhance the stay. I found it kind of amusing that the housekeeping staff left a little note hoping I am enjoying my stay which really means hello I would like a tip, but did nothing to earn anything above and beyond what she is getting paid by the hotel. for example she did not replenish the bottled water on the second day, she did not tidy up the table in the sitting area, she did not clean the mold that is on the shower ceiling. (I made the assumption that the housekeeper is a she sorry if I offended but i only saw women house keepers) If you want a tip go above and beyond personally I do not feel compelled to leave a tip if you are just doing the minimum required.
Any how, the hotel was still good value but a pool/ hot tub would be nice. Breakfast was OK nothing special.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Seaford, Delaware
1 review
5 of 5 stars Reviewed October 28, 2013 via mobile

Really pleased and pleasantly surprised by our stay. The staff was extremely friendly and helpful. Our room was very large and clean compared to other hotels we have visited. I would most definitely stay again and highly recommend it! We even enjoyed a delicious dinner delivered from Keglers...love love loved it!!

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PA
1 review
5 of 5 stars Reviewed October 22, 2013

My husband and I stayed here this past weekend for WVU Homecoming, and had a blast! The hotel was clean, comfortable, and had a very friendly staff. When we weren't at the game, we spent most of our time at the bar, which was a lot of fun. We will defiantly be back!!

Room Tip: Our king suite had a microwave & fridge.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
huntington, wv
Top Contributor
83 reviews 83 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 22, 2013

spent one night here, was disappointed. Room was 82 degrees when I got there (outside temp was 75). cranked a/c and went for a walk. eventually got cool, but the room had an unpleasant odor when it did. No one had checked the alarm, which went off at 5am. and I had a voice mail on the phone when I got there--figured it was a welcome call. Instead, it was a hateful message to the previous renters (I assume) threatening to kick their **s if they didn't come pick "me up". Obviously, no one in housekeeping paying too much attention

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Euro Suites Hotel

Address: 501 Chestnut Ridge Road, Morgantown, WV 26505-2769
Location: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Morgantown
#4 Family Hotel in Morgantown
#5 Business Hotel in Morgantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Euro Suites Hotel 3*
Official Description (provided by the hotel):
Welcome to Euro-Suites Hotel located in Morgantown, WV. Euro-Suites Hotel is just a short distance from locally owned restaurants, shopping, corporate businesses, West Virginia University, the WVU Football Stadium, Ruby Memorial Hospital and Mon General Hospital.Euro-Suites Hotel is a boutique hotel nestled in the scenic rolling hills of Morgantown, WV. We are the first and only hotel in Morgantown, West Virginia that is incorporating eco-friendly practices throughout the hotel. Euro-Suites Hotel has 75 two-room suites that provide all the comforts of home including a kitchenette with a microwave, refrigerator, and coffee maker. Complimentary high speed internet is available in all suites, and wireless internet access is accessible throughout the hotel. Each morning we offer a complimentary breakfast, and each evening happy hour and complimentary appetizers are offered in our on-site lounge. It’s time for you to discover.... “A World of Difference” at Euro-Suites Hotel. ... more   less 
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Also Known As:
Euro Hotel Morgantown

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