This is a tough one to review. Parts were very good and parts were unacceptable. Overall, room was originally clean and comfortable. Breakfast was good. The young man Nick, at the front desk did an awesome job. He was working all three days we were there. Not sure when he slept or studied.
However, the bad. NO housekeeping service ever came to our room while we were there. They left a note which I have attached that said because of high occupany, they were unable to service our room. Even though the note said they would take the trash and leave clean towels, this did not occur. Nick at the front desk did provide us with clean towels when asked. This was a football weekend for WV. How can you not properly staff for these weekends?
Kudos to NIck at the front desk for his hard work under all these circumstances. Terrible marks for management/ownership for not properly staffing the house. No discount either for this lack of service.
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- Also Known As:
- Comfort Hotel Morgantown
- Comfort Inn Morgantown
- Morgantown Comfort Inn