Our family of four stayed in this hotel for one night on road trip in July. We have stayed at many Comfort Inn hotels, as my husband travels a lot and we have loyalty points with the chain. I have to say I am surprised that this hotel is allowed to be affiliated with the Comfort Inn name.
Obviously, if you stay at a Comfort Inn, you are not expecting luxury, but you are expecting clean and reasonably well maintained, right? Well this hotel was neither.
Some of our complaints: Carpets were stained- not little stains but BIG stains. There was a big squashed dead bug on the ceiling, my 8 year old reported that the sofa bed mattress felt like she was sleeping on rocks (and she has lots of experience with sofa beds), the legs on the coffee table in the room were barely attached, one of cabinet doors was hanging on by one hinge, in the bathroom the towel rack was horribly bent and the towels all slid to one side... the whole room just felt gross.
This hotel seems like it has hosted too many college parties in it's life and is in need of refurbishment.
Look, I am not that picky and I am generally a "glass is half full kinda person", but this place is not what a person expects from a Comfort Inn.
I would NOT stay here again or recommend it to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking time out to inform us of your experience in July 2012. It is unfortunate to hear about the problems that you encoutered and the inconveniences they may have caused. The hotel is currently under new management and the issues and problems that you experienced have been addressed and are no longer issues that you would encounter. On behalf of the entire staff here at Comfort Inn Morgantown we apologize for the problems you had during your stay and hope that you would consider stoping by the next time you are in the area to see the improvements being made.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.