Originally booked a 2 night stay 3/7 - 3/9. When we arrived the floor in the room was dirty as well as the bathroom. We decided to leave after the 1st night, so around 1pm of the 2nd day we asked the manager, Chris, if we could get the charge for the 2nd night refunded. He originally stated that we could get a refund, but then at checkout he changed his story and said he could not give us a refund because there were no housekeepers available to clean the room so they wouldn't be able to rent it out again. That didn't make sense to me, but at that point I was just happy to get out of there. So, I ended up paying for 2 nights of a dirty room and only stayed 1. Now my only option seems to be to dispute the charge with my credit card company. Needless to say I would not recommend this hotel, and I will not return in the future.
- Also Known As:
- Microtel Mineral Wells
- Mineral Wells Microtel
- Official Description (provided by the hotel):
- All rooms come with a 32" LED HD flat screen TV, coffee/tea maker, refrigerator, and microwave. Every room also includes an iron/ironing board, and a hair dryer. Complimentary wireless internet access, and free local and long distance calling (within the Continental U.S.)available in all rooms. ... more less
- Reservation Options:
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