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“recommend highly” 5 of 5 stars
Review of Comfort Suites Mineral Wells

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Comfort Suites Mineral Wells
2.0 of 5 Hotel   |   167 Elizabeth Pike, Mineral Wells, WV 26150   |  
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Ranked #3 of 5 Hotels in Mineral Wells
Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“recommend highly”
5 of 5 stars Reviewed August 12, 2013

Stayed here over the weekend. Very easy to find. Room was very large with a love seat and coffeetable, fridge, microwave, and coffeemaker. both the room and bathroom were very clean. confortable mattress. front desk people were very friendly. breakfast buffet was plentiful and hot. refreshed constantly. would definately stay here again if in the area.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review, November 15, 2013
"Recommend highly" is such an awesome way to begin a review! We loved hearing how much you enjoyed your stay at our Comfort Suites Mineral Wells and appreciate your sharing your experience with the TripAdvisor community. As a suite hotel we do have very spacious rooms - nice sitting areas and desk areas as well as all of the in room amenities you mentioned. Our guests share with us that they also really appreciate the spacious grounds - the interior courtyard as well as the surrounding grounds - great place to stretch the legs after being on the road! We do pride ourselves on our very extensive hot breakfast buffet with its many, many options sure to suit every palate. Thank you again for your kind review - please visit again soon!
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88 reviews from our community

Traveler rating
    53
    22
    8
    2
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Eden, North Carolina
Top Contributor
54 reviews 54 reviews
45 hotel reviews
Reviews in 45 cities Reviews in 45 cities
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed July 27, 2013

I have stayed in a couple of Comfort Suites. This was by far the nicest I have stayed in. The room was nice and spacious, the bed was very comfortable, the A/C worked good and stayed on, They also had LMN on the channel lineup. It was a last minute reservation from the road. If my company would approve this hotel I would stay again undoubtedly! Wonderful courtyard, pool and grill area. Just awesome. Beautiful property. Awesome!

Room Tip: My room was on the top floor and just wonderful.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review, August 2, 2013
Thank you so very much for your review of your recent stay with us. What a wonderful compliment that we are the nicest Comfort Suites that you have stayed in - we are honored! We are so thrilled to read all of your positive feedback about how much you enjoyed your stay - everything from the spacious room, comfortable bed and tv channel lineup. We are also happy to hear that you enjoyed the pool and courtyard/grilling area. Many of our guests love relaxing in these areas after a long day on the road or at work. We would love for you to stay with us each time you are in the area. We would be happy to chat with the folks at your company to ensure that we are on your "approved lodging" list.

Many thanks again for taking the time to share your positive experience with others on TripAdvisor. We hope to welcome you back again soon!
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barrie, ontario, canada
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2013 via mobile

The best check in ever encountered, all thanks to Chantal. First night of a 14 day road trip, and a highlight. Quiet, clean, pub at hotel with free drinks for hubby and I. Clean, comfortable bed and pillows, and quiet. Sets a standard not matched by many.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review, August 2, 2013
Wow! "The best check in ever encountered" - what an incredible compliment! Thanks so much for your compliments about your experience with Chantal - we will certainly pass along your compliments to her. We are so very pleased that we were able to get your 14 day road trip off to such a great start! We are just so happy that you enjoyed your stay with us and found your room to be clean, comfortable and quiet - all very important for a great night's rest. Our goal is to always welcome our guests to our hotel as if they were a guest in our own home - we are just thrilled that you had such a great experience with us.

Thanks so much for taking the time to share your experience with others. We hope to welcome you back again soon!
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Top Contributor
132 reviews 132 reviews
50 hotel reviews
Reviews in 77 cities Reviews in 77 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 21, 2013

We were recently travelling in the Ohio/ West Virginia River valley and stayed at this Hotel. We were met by the best desk clerk I have ever experienced at a Hotel. Chantelle could not do enough for us. She was extremely cheerful which was nice to experience after a long day of traveling. I see from other reviews that this lady is possibly instrumental in persons returning to this location. Sounds like she deserves a raise!! There is a pub within the premises. It was ok, service a little slow because They only had one server and one cook. The rooms were very clean and spacious. They had a very good breakfast also. Definitely would return to this hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review, November 15, 2013
Thank you for taking the time to write such an extensive review. We very much value such feedback from our guests - both the positive and the negative - so that we are able to better serve future guests. We do apologize sincerely for failing to meet our housekeeping standards with your bedding. We obviously missed the boat there and have reviewed our housekeeping procedures again with our staff to ensure this is not repeated. That being said, so glad to hear that everything else was clean and that you were able to enjoy several of our extra amenities - like the indoor/outdoor pool and spacious courtyard. The Stern Wheel Festival in Marietta is a favorite for many of our guests and our location is a convenient access. Your next visit we hope you'll be able to visit our McGregor's Pub as well. Please visit again!
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Elkins, West Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2013

This was a quick overnight stop-over 7/12/13 on our way to a family reunion in Ohio and our first stay at this hotel. Check-in was a breeze - Chantel was fast, friendly, and courteous. She gave us some great suggestions for dinner and the best route to follow through Parkersburg to reach those restaurants. Although the hotel layout is a bit confusing, she gave us clear directions for best parking and access to our room.
Complimentary fresh, hot popcorn was available in the lobby -- another friendly employee was quick to replenish the supply and serve us a bag. A nice touch after a long driving day!
Our room was immaculate -- the room is large (and the bathroom enormous!) with adequate lighting, a flat screen TV, microwave and refrigerator. The beds, linens, and pillows were all fine. Free wireless internet served our purposes adequately.
We did not use the fitness area or pool. The courtyard was very pretty and well maintained.
Breakfast was great --- plenty of hot and cold items available.
This hotel shows some minor wear and tear and looks a bit dated. But for the price, it certainly exceeded our expectations. We strongly recommend it to other travelers.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review, August 3, 2013
Thank you so much for taking the time to provide such a great detailed review of your recent stay at our hotel. We are delighted to hear that Chantel provided you with such a warm welcome along with great information about the area. We love hearing that you enjoyed our fresh popped popcorn in the lobby at check in - this is one of our signature "treats" for our guests. We think everyone deserves a little treat after a long day on the road! Thanks so much for the wonderful feedback regarding your "immaculate" room. We have shared your feedback with our housekeeping team - they work very hard to ensure that their rooms are squeaky clean for our guests! It is wonderful to hear that you enjoyed your breakfast in the morning - we get great feedback from a lot of our guests about the variety of foods that are offered.

The greatest compliment that we can receive is that we exceeded your expectations! Thank you so much for sharing your positive experience and recommending us to other travelers. Please come back and see us again soon!
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Ripley, WV
1 review
5 of 5 stars Reviewed July 8, 2013

Chantel works at the front desk in the afternoon and evening shift. She is great and makes sure you have everything you need when you check in.

The indoor-outdoor pool was great! The picnic area and beautiful grounds were great to walk.

The pub had great food and drinks!

I have stayed at this Comfort Suites before and will again. It is an excellent place to stop, visi, swim, have a drink and relax.

The breakfastas aesome too! Really good!

Room Tip: Rooms inside the court area are great for the pool and restaurant.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review, August 3, 2013
Thanks so much for staying with us over the 4th of July! We love hearing that you received such great service from Chantel! Our staff loves welcoming guests to the hotel as if they were a guest in their own home. We are so happy that you were able to relax and enjoy the courtyard and indoor-outdoor pool. The perfect activity for a holiday!

Thanks so much for staying with us each time you are in the area. We will look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moneta, Virginia, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 8, 2013

Spent night with various family. Room was VERY roomy. Breakfast was normal fair nothing extra ordinary. The room was what was extra ordinary. Had plenty of room to visit with long lost cousins. Room had all the amenities to search the web.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Mineral Wells

Address: 167 Elizabeth Pike, Mineral Wells, WV 26150
Phone Number:
Location: United States > West Virginia > Mineral Wells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Mineral Wells
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites Mineral Wells 2*
Number of rooms: 116
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Also Known As:
Comfort Suites Mineral Wells Hotel Mineral Wells
Mineral Wells Comfort Suites

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