This was a quick overnight stop-over 7/12/13 on our way to a family reunion in Ohio and our first stay at this hotel. Check-in was a breeze - Chantel was fast, friendly, and courteous. She gave us some great suggestions for dinner and the best route to follow through Parkersburg to reach those restaurants. Although the hotel layout is a bit confusing, she gave us clear directions for best parking and access to our room.
Complimentary fresh, hot popcorn was available in the lobby -- another friendly employee was quick to replenish the supply and serve us a bag. A nice touch after a long driving day!
Our room was immaculate -- the room is large (and the bathroom enormous!) with adequate lighting, a flat screen TV, microwave and refrigerator. The beds, linens, and pillows were all fine. Free wireless internet served our purposes adequately.
We did not use the fitness area or pool. The courtyard was very pretty and well maintained.
Breakfast was great --- plenty of hot and cold items available.
This hotel shows some minor wear and tear and looks a bit dated. But for the price, it certainly exceeded our expectations. We strongly recommend it to other travelers.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for taking the time to provide such a great detailed review of your recent stay at our hotel. We are delighted to hear that Chantel provided you with such a warm welcome along with great information about the area. We love hearing that you enjoyed our fresh popped popcorn in the lobby at check in - this is one of our signature "treats" for our guests. We think everyone deserves a little treat after a long day on the road! Thanks so much for the wonderful feedback regarding your "immaculate" room. We have shared your feedback with our housekeeping team - they work very hard to ensure that their rooms are squeaky clean for our guests! It is wonderful to hear that you enjoyed your breakfast in the morning - we get great feedback from a lot of our guests about the variety of foods that are offered.
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The greatest compliment that we can receive is that we exceeded your expectations! Thank you so much for sharing your positive experience and recommending us to other travelers. Please come back and see us again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.