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“You can count on Hampton Inn” 4 of 5 stars
Review of Hampton Inn Martinsburg

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Hampton Inn Martinsburg
2.5 of 5 Hotel   |   975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401   |  
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Ranked #1 of 13 Hotels in Martinsburg
Lucerne, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“You can count on Hampton Inn”
4 of 5 stars Reviewed August 18, 2014

We stayed one night here on our drive up to NJ and it was just as expected. Clean, comfortable and exactly what we needed for a restful night. Smooth check-in and caring front desk manager. We would recommend this hotel to anyone.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
    94
    57
    26
    10
    4
See reviews for
57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Feasterville, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2014

Our check in was a breeze and the room was very clean, attractive and comfortable. The bathroom was very nice and clean. The breakfast was very good with some excellent hot choices and a great variety even for someone on a low-carb diet.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc, United States
1 review
4 of 5 stars Reviewed August 6, 2014

The hotel was clean and the room had clean sheets and towels. The bed was comfortable and the check in and check out were good. The breakfast was better than average, although the seating was not comfortable.

  • Stayed August 2014, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winterville NC
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 4, 2014

Quick overnight stop. Great font desk staff, clean and quiet rooms. Location near several chain food options. No issues and were back on the road the next day. Everything I have come to expect from a Hampton. Great job.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2014

This hotel was a pit stop to break up our traveling. Easy to check in and right off highway. When we got there we asked for adjoining rooms and they have it to us. Hotel was clean. Beds were comfortable too. Breakfast was free but just ok. Would stay again.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanley, United States
1 review
5 of 5 stars Reviewed July 30, 2014

Very friendly staff who go out of their way to make your stay enjoyable. Accommodations are some of the best as compared to other hotels I have used in my travels. The Hampton Inns always have made my stay enjoyable and worth the extra dollars.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibsonia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 22, 2014

The hotel isnice and well furnished, but the room and hallways had dirt Z(crumbs on the floor in the room) and in the bathroom was a dirty wash cloth. The desk clerk didn't seem to concerned about it. I couldn't find the manager in the morning. If you must stay in the area, it will sufice, but don't count on management for any help!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly R, General Manager at Hampton Inn Martinsburg, responded to this review, October 16, 2014
Dear Mickii T,

I appreciate your taking the time to share your disappointment with your most recent stay. I want to personally apologize that the hotel was not as clean as our standards demand.

A clean room is for our valued guests is essential for a good stay. I am sorry if this was not your experience. You can be confident that we have followed up on your concerns so that others are not disappointed as you were.

Again, thank you for taking the time and the effort to share your thoughts with us. We value you as a guest, and I want you to know that your concerns are our concerns!

We hope that you will stay with us again and give us the opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Martinsburg

Address: 975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
Phone Number:
Location: United States > West Virginia > Martinsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Martinsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 
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Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn

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