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Hampton Inn Martinsburg: Traveler Reviews

2.5 of 5
975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
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Hampton Inn Martinsburg
Ranked #1 of 14 hotels in Martinsburg
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77 reviews from our community

    Trip type
Traveler rating
    38
    23
    9
    5
    2
Date Rating
Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
70 helpful votes 70 helpful votes
“great stay - no worries”
5 of 5 stars Reviewed January 15, 2013

Living up to the great reputation of Hampton Inns, this one easily made the grade. We were just passing through, but to know you can rely on them for a worry-free stay is very comforting.

As usual: comfortable beds, clean rooms, great breakfast. Thanks again!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Bob d about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
February 8, 2013
Dear Bobd,

Thank you for taking the time to share your recent experience with us at The Hampton Inn in Martinsburg, WV. It gives all of us great joy to know that you had a great experience. We truly treat each guest like they are a family member and we hope that we succeeded during your stay.

Hopefully the next time you visit we will have completed the renovations to our lobby and breakfast areas so that you can share that new experience with us as well!

We look forward to seeing you again soon,

Your Hampton Inn Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Great Stay”
5 of 5 stars Reviewed December 8, 2012

Excellent place to stay off I-81. Close enough to 81 so it's very easy to find. Hotel staff were very professional, room was clean and bed was very comfortable. Would have no problem recommending or staying here again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask FloridaTripper about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
December 24, 2012
Floridatripper,

Thank you for sharing your comments regarding your stay with us in Martinsburg. We are dedicated to making each guest feel like they are a part of our family while also providing a comfortable and clean stay.

We hope that you will visit us again when you return to Martinsurg. By then hopefully our renovations will be complete and you will be able to enjoy our new Perfect Mix Lobby.

Happy Holidays.

Team Hampton Inn Martinsburg
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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent Hampton Inn”
4 of 5 stars Reviewed November 25, 2012

I was here on business in September and stayed here for one night. After looking at the different option on TripAdvisor, I opted for the Hampton Inn and was not disappointed.

The room was very clean and spacious. The bed was incredibly comfortable. The bathroom was also very clean with a good shower and all the amenities. The staff were friendly. The location was perfect in terms of being local to Martinsburg and easy access to freeways.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Iznik8 about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
December 4, 2012
Iznik8,

Thank you so much for sharing your recent experience with the tripadvisor community. We appreciate you taking the time out of your schedule to let everyone know how much you enjoyed your stay. The staff works very hard to make sure every guest feels like family and I hope you felt that when you were here.

The next time you are in Martinsburg please be sure to visit us again.

Your family at The Hampton Inn Martinsburg.
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Raleigh, NC
Top Contributor
84 reviews 84 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
“Solid”
4 of 5 stars Reviewed October 21, 2012

If you are looking for a rest stop on I-81, I would recommend this place. We got in late Friday night (about 1am) and the front desk clerk was attentive and helpful - having to go find a cart for us and pulling extra pillows. The room was clean and the shower had great water pressure. They had a nice set up for breakfast with a wide selection of foods and big bathroom with lots of space.

For those of you out there that are like me, the iron and ironing board were in good working order.

Only other call outs are 1) that they didn't have the fridge/microware combo in the room and 2) their fitness center is wide-open to the front of the building (floor to ceiling windows). For those that prefer a little more privacy when they work out, you won't find it here.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Christopher G about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
October 24, 2012
Good afternoon Christopher G,

Thank you so very much for taking the time share your Hampton Inn Martinsburg experience with us. We're so happy to hear that you enjoyed your stay with us and would recommend us to others. It is always our goal to ensure that our guests have a fantastic experience.

We noticed your concerns about not having a Fridge/Micro combo. All of our rooms in the hotel have that combo except for our king studies as they have a fantastic sitting area which doesn't allow much space for the fridge/micro combo. We do try to keep extra combo's on property so that our guests can request one if they are booked into a king study and are in need of a fridge and/or microwave.

We also understand your concerns about the fitness center. We do have up a set of sheer curtains that you can pull for some privacy. This isn't ideal for full privacy, but does help some.

Again, thank you so much for taking the time to share your comments and concerns. We loved having you here and truly hope you'll come see us again soon!


Yours in service,

Team Hampton!
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Blythewood, South Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“One of the Best Hampton Inn's”
5 of 5 stars Reviewed October 5, 2012

I'm a HH Gold; almost Diamond so obviously get around to many of the Hilton family properties. This is one of the nicest Hampton properties I've visited. Clean, QUIET, friendly staff & WOW..different items at breakfast. The fresh strawberries were a real nice surprise! Location close to shopping & easy on/easy off the interstate.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask akleine about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
October 9, 2012
Dear akleine,

Thank you for sharing your recent experience with us at The Hampton Inn Martinsburg! It is our primary goal to provide a clean, friendly and relaxing atmosphere to all of our guests. It seems that we passed your test.

Come back and see us anytime. We do change up our fresh fruit options every so often so the next time you can we may have something else for you to try.

Thank you for becoming a memeber of out Hampton Family.

Yours in service,

The entire Hampton Inn Martinsburg team.
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Additional Information about Hampton Inn Martinsburg

Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Hampton Inn Martinsburg Hotel
Martinsburg Hampton Inn
Address: 975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
Phone Number:
Region: United States > West Virginia > Martinsburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Martinsburg
#2 Business Hotels in Martinsburg
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 
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