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“Great Stay” 5 of 5 stars
Review of Hampton Inn Martinsburg

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Hampton Inn Martinsburg
2.5 of 5 Hotel   |   975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401   |  
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Ranked #1 of 13 Hotels in Martinsburg
Certificate of Excellence
Baltimore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Stay”
5 of 5 stars Reviewed December 8, 2012

Excellent place to stay off I-81. Close enough to 81 so it's very easy to find. Hotel staff were very professional, room was clean and bed was very comfortable. Would have no problem recommending or staying here again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, December 24, 2012
Floridatripper,

Thank you for sharing your comments regarding your stay with us in Martinsburg. We are dedicated to making each guest feel like they are a part of our family while also providing a comfortable and clean stay.

We hope that you will visit us again when you return to Martinsurg. By then hopefully our renovations will be complete and you will be able to enjoy our new Perfect Mix Lobby.

Happy Holidays.

Team Hampton Inn Martinsburg
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234 reviews from our community

Traveler rating
    120
    67
    29
    13
    5
See reviews for
69
51
22
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Sydney, Australia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 25, 2012

I was here on business in September and stayed here for one night. After looking at the different option on TripAdvisor, I opted for the Hampton Inn and was not disappointed.

The room was very clean and spacious. The bed was incredibly comfortable. The bathroom was also very clean with a good shower and all the amenities. The staff were friendly. The location was perfect in terms of being local to Martinsburg and easy access to freeways.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, December 4, 2012
Iznik8,

Thank you so much for sharing your recent experience with the tripadvisor community. We appreciate you taking the time out of your schedule to let everyone know how much you enjoyed your stay. The staff works very hard to make sure every guest feels like family and I hope you felt that when you were here.

The next time you are in Martinsburg please be sure to visit us again.

Your family at The Hampton Inn Martinsburg.
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Raleigh, NC
Level Contributor
132 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 21, 2012

If you are looking for a rest stop on I-81, I would recommend this place. We got in late Friday night (about 1am) and the front desk clerk was attentive and helpful - having to go find a cart for us and pulling extra pillows. The room was clean and the shower had great water pressure. They had a nice set up for breakfast with a wide selection of foods and big bathroom with lots of space.

For those of you out there that are like me, the iron and ironing board were in good working order.

Only other call outs are 1) that they didn't have the fridge/microware combo in the room and 2) their fitness center is wide-open to the front of the building (floor to ceiling windows). For those that prefer a little more privacy when they work out, you won't find it here.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, October 24, 2012
Good afternoon Christopher G,

Thank you so very much for taking the time share your Hampton Inn Martinsburg experience with us. We're so happy to hear that you enjoyed your stay with us and would recommend us to others. It is always our goal to ensure that our guests have a fantastic experience.

We noticed your concerns about not having a Fridge/Micro combo. All of our rooms in the hotel have that combo except for our king studies as they have a fantastic sitting area which doesn't allow much space for the fridge/micro combo. We do try to keep extra combo's on property so that our guests can request one if they are booked into a king study and are in need of a fridge and/or microwave.

We also understand your concerns about the fitness center. We do have up a set of sheer curtains that you can pull for some privacy. This isn't ideal for full privacy, but does help some.

Again, thank you so much for taking the time to share your comments and concerns. We loved having you here and truly hope you'll come see us again soon!


Yours in service,

Team Hampton!
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Blythewood, South Carolina
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 5, 2012

I'm a HH Gold; almost Diamond so obviously get around to many of the Hilton family properties. This is one of the nicest Hampton properties I've visited. Clean, QUIET, friendly staff & WOW..different items at breakfast. The fresh strawberries were a real nice surprise! Location close to shopping & easy on/easy off the interstate.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, October 9, 2012
Dear akleine,

Thank you for sharing your recent experience with us at The Hampton Inn Martinsburg! It is our primary goal to provide a clean, friendly and relaxing atmosphere to all of our guests. It seems that we passed your test.

Come back and see us anytime. We do change up our fresh fruit options every so often so the next time you can we may have something else for you to try.

Thank you for becoming a memeber of out Hampton Family.

Yours in service,

The entire Hampton Inn Martinsburg team.
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Mount Solon
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 16, 2012

We were attending the 150 anniversary of Antietam Battlefield and lodged here. The place was great. Clean, quiet and great staff. Absolutely no complaints. The breakfast area was superb. Don't know who was in charge of it but they deserve a lot of credit and praise. Beds and linens were excellent.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, October 2, 2012
Good morning JamieF,

Thank you so much for taking the time out of your day to share your Hampton Inn Martinsburg experience. All comments are welcome but of course we LOVE to hear the great ones.

Our goal each and every day is to ensure that all guests have a fantastic experience and enjoy all that Martinsburg has to offer.

We hope to see you again soon!

Yours in service,

Team Hampton!
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Bukavu, Democratic Republic of the Congo
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 5, 2012

As a regular of the Hampton, it is always a pleasure to compare the different ones around the country, even with the Hilton, if I may. In terms of value for money, I think it is safe to say that the 2 are incomparable as the Hampton will always win hands down. You get free parking, free wifi, buffet breakfast and free tea/coffee with cookies available all day. Throw in a small outdoor pool, a gym and ultra comfy beds and you will be wondering why you paid so much for a different hotel.
One of the great things about this Hampton is that they have 4 different kinds of cookies available for your constant consumption in the foyer. It's great. And if you get peckish, you can literally walk across the road to a selection of different restaurants to eat your fill and if you are really feeling adventurous, you can even pop into the cinema for a quick blast of the silver screen.
As always, staff are very pleasant, accommodating and polite. The Hampton has a knack for employing friendly, courteous people who are a pleasure to deal with. Keep up the good work.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, October 2, 2012
Dear Finnmaccoolhanoi,

Thank you so much for your great review of our hotel. As hospitality professionals it is our goal that each and every guest not only have a great time while here but also that they feel like a member of our family.

Also as you mentioned, we are very fortunate to have restaurants and activities close by to enhance your experience. I hope that you had a chance to get lots of rest and to relax!

We hope to see you again soon!

Yours in service,

Cheryl
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Toronto, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 26, 2012

New hotel, in medium price range very good.I am not talking about top,top hotels but in this price range very good. Rooms are clean , nice beds and all new bed covers , pillows etc .Staff helpful and friendly , close to highway and lot of places to eat.Even Mall near by .

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, August 28, 2012
Dear zorand44,

I am so glad to know that you enjoyed your stay with us at The Hampton Inn Martinsburg and that you were willing to take the time to inform the entire Tripadvisor community. We love to hear comments like yours because it truly is our pleasure to serve you and all of our guests!

Hopefully we will see you again the next time you are in the area.

Thank you for being part of our Hampton Inn family.

Yours in service,

The Hampton Inn Team
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Additional Information about Hampton Inn Martinsburg

Address: 975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
Phone Number:
Location: United States > West Virginia > Martinsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Martinsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 
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Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn

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