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Hampton Inn Martinsburg: Traveler Reviews

2.5 of 5
975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
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Hampton Inn Martinsburg
Ranked #1 of 14 hotels in Martinsburg
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75 reviews from our community

    Trip type
Traveler rating
    36
    23
    9
    5
    2
Date Rating
Nairobi, Kenya
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Great as always”
5 of 5 stars Reviewed September 5, 2012

As a regular of the Hampton, it is always a pleasure to compare the different ones around the country, even with the Hilton, if I may. In terms of value for money, I think it is safe to say that the 2 are incomparable as the Hampton will always win hands down. You get free parking, free wifi, buffet breakfast and free tea/coffee with cookies available all day. Throw in a small outdoor pool, a gym and ultra comfy beds and you will be wondering why you paid so much for a different hotel.
One of the great things about this Hampton is that they have 4 different kinds of cookies available for your constant consumption in the foyer. It's great. And if you get peckish, you can literally walk across the road to a selection of different restaurants to eat your fill and if you are really feeling adventurous, you can even pop into the cinema for a quick blast of the silver screen.
As always, staff are very pleasant, accommodating and polite. The Hampton has a knack for employing friendly, courteous people who are a pleasure to deal with. Keep up the good work.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FinnmaccoolHanoi about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
October 2, 2012
Dear Finnmaccoolhanoi,

Thank you so much for your great review of our hotel. As hospitality professionals it is our goal that each and every guest not only have a great time while here but also that they feel like a member of our family.

Also as you mentioned, we are very fortunate to have restaurants and activities close by to enhance your experience. I hope that you had a chance to get lots of rest and to relax!

We hope to see you again soon!

Yours in service,

Cheryl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“Excellent”
5 of 5 stars Reviewed August 26, 2012

New hotel, in medium price range very good.I am not talking about top,top hotels but in this price range very good. Rooms are clean , nice beds and all new bed covers , pillows etc .Staff helpful and friendly , close to highway and lot of places to eat.Even Mall near by .

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask zorand44 about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
August 28, 2012
Dear zorand44,

I am so glad to know that you enjoyed your stay with us at The Hampton Inn Martinsburg and that you were willing to take the time to inform the entire Tripadvisor community. We love to hear comments like yours because it truly is our pleasure to serve you and all of our guests!

Hopefully we will see you again the next time you are in the area.

Thank you for being part of our Hampton Inn family.

Yours in service,

The Hampton Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Rest for the weary!”
5 of 5 stars Reviewed August 20, 2012

After a great night's sleep in the quiet, clean, spacious room (the bathroom was a good size too) followed with a breakfast that was delightful (oatmeal, fruit, eggs, waffles, muffins, sausage, gravy, juices, and LOTS more) we were prepared for another adventerous day of travel. THANKS H.I. !

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask marescottk about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
August 28, 2012
Dear marescottk,

Thank you, Thank you, Thank you! We are so pleased that you had a great experience when you stayed with us at the Hampton Inn Martinsburg! I will share your comments with all employees and I know that my breakfast hostesses will be ecstatic over your comments. They try to make sure all guests are nice and full before they venture out for the day:)

We hope to see you again the next time you are in Martinsburg! Thank you for being a part of the Hampton Inn Martinsburg family.

Yours in service,

Team Hampton Inn Martinsburg
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Washington, District of Columbia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Stay”
5 of 5 stars Reviewed July 29, 2012

We stayed at the Hampton Inn Martinsburg earlier this month. I've had great experiences with other Hampton locations in the past and this was no exception. Everything was super clean, huge TV, comfy bed, delicious breakfast. Also, it's located right across from a buffet which was a reasonable price and had great food, so if you're looking for food that's a great option. Finally, it's right next to the highway so you can't beat the location. Thanks for a relaxing evening, Hampton!

Room Tip: The walls are kind of thin, we had a lot of noise from two very badly behaved children. If you'r...
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mmyers89 about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
August 3, 2012
mmyers89,

We are thrilled that you are a loyal Hampton Inn traveler and that you have come to count on consistency and quality when you stay with us. I am glad that our hotel in Martinsburg measured up to the others.

My apologies about the the noise from another room - but I am glad that it didn't take away from your experience.

We hope to see you again the next time you are in Martinsburg.

Yours in service,

Cheryl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
beafort south carolina
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“very convenient”
5 of 5 stars Reviewed July 9, 2012

Stayed in this Hampton after a long 11 hour trip from South Carolina in a heat wave, hotel is right off the interstate which immediatly got rid of the stress of the trip. Everyone was very nice and accomadating. Room was very clean with everything that we needed. The room has a safe in the closet which was a nice touch. Would stay again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mountaincrazy about Hampton Inn Martinsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review
August 3, 2012
Dear mountaincrazy,

Thank you for sharing your Hampton Inn Martinsburg expereince with the Tripadvisor community. If you were able to have a relaxing, comfortable night in a great bed and then turn around and have a good breakfast experience - then we have done our job.

Thank you for becoming a member of our Hampton Inn family,

We hope to see you again in the future!

Yours in service,

Cheryl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Martinsburg

Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Hampton Inn Martinsburg Hotel
Martinsburg Hampton Inn
Address: 975 Foxcroft Avenue, I-81 Exit 12, Martinsburg, WV 25401
Phone Number:
Region: United States > West Virginia > Martinsburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Martinsburg
#2 Business Hotels in Martinsburg
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 
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Hampton Inn Martinsburg
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