We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A good place to stop” 4 of 5 stars
Review of Holiday Inn Martinsburg

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Martinsburg to your Saves list
Holiday Inn Martinsburg
3.0 of 5 Hotel   |   301 Foxcroft Ave., Martinsburg, WV 25401   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #3 of 13 Hotels in Martinsburg
Baton Rouge, LA
Top Contributor
78 reviews 78 reviews
49 hotel reviews
Reviews in 47 cities Reviews in 47 cities
84 helpful votes 84 helpful votes
“A good place to stop”
4 of 5 stars Reviewed July 20, 2013

We stopped here for the night while traveling up I-81. It's an old-style Holiday Inn, not a Holiday Inn Express. It's just off the interstate and close to a variety of restaurants, in a pleasant part of town. The front desk person (the night of July 4) was capable and friendly and the room was fine.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review, July 24, 2013
@museumgoer: Thanks for stopping in to stay with us at the Holiday Inn - Martinsburg, WV. We are glad that you found the hotel to be easily accessible from I-81 and that everything went well with your stay. Please stop by again in the future during your travels. We would love to have you stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

129 reviews from our community

Traveler rating
    52
    42
    22
    10
    3
See reviews for
34
29
7
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Whitehall, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2013

This is my choice hotel when traveling for business in this area. But if I were on a vacation with my family, my preference wouldn't change for this hotel. This Holiday Inn is well kept with friendly staff, clean rooms, pool, etc. The restaurant and lounge add the extra to the stay especially if you have had a long day. Great location just off the highway with plenty of resources within a mile.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review, July 10, 2013
@Mike S: Thanks again for your continued business and loyalty to the Holiday Inn, Martinsburg, WV. We appreciate your kind words and are thrilled that you love staying with us, whether for work or recreation. We look forward to hosting you again very soon. Thanks again for choosing the Holiday Inn, Martinsburg, WV.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-Salem, NC
Top Contributor
80 reviews 80 reviews
33 hotel reviews
Reviews in 49 cities Reviews in 49 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed July 8, 2013

The staff at check-in and check-out was friendly, and room was a good size, with a separate bedroom containing a king size bed. The problem was the pull-out bed in the sofa. The mattress was thin and lumpy, and the bar cut through the middle. Very poor quality. I would have been better off in a sleeping bag on the floor. Also, the fridge made a continuous clicking noise that was easily solved by unplugging it.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review, July 10, 2013
@wsflyer: Thank you for recently staying at the Holiday Inn, Martinsburg, WV. We appreciate you taking the time to give us your feedback about your stay. I am glad that the staff was welcoming and friendly throughout your stay. I will pass your comments along to our entire management team and ownership in hopes to improve future stays. Thanks again for choosing our Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013

Clean and comfortable. Had a large group staying for a wedding in the area, great value for all guests. Very convenient to local shopping, wedding venue, interstate, and area restaurants. Staff were friendly throughout all departments, especially while dining.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review, June 18, 2013
@ Imblmr: Thank you for choosing the Holiday Inn, Martinsburg for your out of town guests that were in the area for your family's special weekend. We appreciate your business and for taking the time to tell everyone about your great experience here at the Holiday Inn, Martinsburg. We are glad everyone was able to love staying at our hotel. Please come see us if you are back in the area again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2013

I have been in Food Service for over 20 years .I will have to say all my years of traveling and going to different hotels even at various beaches this has been the most positive hotel experience .The rooms are very clean.The staff is very polite and helpful .They have a very smooth operation .I am very impressed.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review, June 14, 2013
@ Kristen G: Thank you so much for taking the time to share your kind words about our hotel and staff. We are so glad that you loved your stay here at the Holiday Inn, Martinsburg, WV. We look forward to hosting you again in the future! Hope your family has a great Father's Day Weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, North Carolina, USA
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2013

Very nice, clean room. Good smell when you walk into the room. Comfortable beds, nice linens, you have your choice of firm or soft pillows which I thought was a nice touch. The towels in the bathroom were very soft! I looked at the tag because I wanted to see if I could get some. They were "Holiday Inn Towel Collection" lol. I'm a sucker for the little creature comforts, cleanliness, and smells. I always look for hairs & mildew in the bathroom - I found the bathroom and shower/tub to be very clean.
The clerk was able to accommodate my request for a room near an entrance because I had people in my party who can't walk very far.
The only drawback was that there was no ice machine on the hall. I had to walk to the other end of the hallway, take the elevator to the 3rd floor (off the lobby) to get to the only ice machine. Not convenient at all!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review, June 7, 2013
@ Melissa G: Thanks for choosing the Holiday Inn, Martinsburg for your recent stay. We appreciate your business and want to thank you for taking the time to tell us about your stay. I am glad that you enjoyed your stay and the comfort / cleanliness of the Holiday Inn - Martinsburg. I am sorry that we did not have an Ice Machine on the floor in which you stayed. On your next stay, I would recommend that you request to be on either the 3rd, 4th, or 5th floors (all of which have an ice machine) as a means to correct that inconvenience. Thanks again for choosing the Holiday Inn - Martinsburg. Have a great weekend.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, NV
Top Contributor
144 reviews 144 reviews
16 hotel reviews
Reviews in 42 cities Reviews in 42 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed May 27, 2013

We stayed here because our grand daughter wanted to have her wedding and reception here. I must say that the wedding and reception were nicely done. The rooms at this hotel are very nice and roomy with large TVs and a good selection of stations. I did not used the wired internet service but the wireless was very poor. I might have been the location of the room as we were a long ways from the office but I feel it should have worked better. The biggest downside to this stay was the morning buffet. While the price was fair the food was not. We ate towards the end of the breakfast buffet time and some items were no longer available and the eggs were cold. We asked our server about the poor selection and was told that they make a set amount of each item and when it's gone, its gone. I would recommend that you eat elsewhere.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMRBWV, Front Office Manager at Holiday Inn Martinsburg, responded to this review, May 29, 2013
@Norm_Nice_Guy: Thank you for choosing the Holiday Inn, Martinsburg for your recent stay. I am glad that we could be a part of your granddaughters special weekend. We appreciate you taking the time to give us your feedback so that we can improve our quality and service in the future. Thanks again for staying with us - we look forward to hosting you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Martinsburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Martinsburg

Address: 301 Foxcroft Ave., Martinsburg, WV 25401
Phone Number:
Location: United States > West Virginia > Martinsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Martinsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Martinsburg 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Holiday Inn Martinsburg! This hotel is conveniently located off I-81 exit 13 in Martinsburg, WV. All 120 guest rooms including 10 two-room suites and 4 whirlpool suites are beautifully decorated with many amenities for the comfort of our guests. Each room offers free high-speed Internet and its own refrigerator and microwave. Our location is perfect for leisure and business travelers alike with its close proximity to the IRS Center, VA Hospital, Charles Town Races and Slots and Harper's Ferry NHP.Heatherfield's, our in-house restaurant, serves breakfast and dinner 7 days a week. An elaborate brunch buffet is offered every Sunday while a daily luncheon buffet is available Monday through Friday. Dine-in where Kids Eat Free in a casual family atmosphere or order from our room service menu. Enjoy a relaxing drink at our lounge which is open Monday - Saturday.The Holiday Inn Martinsburg offers a guest business center equipped with a PC desktop and printer. Fax and photocopy services are offered at the front desk. Maintain your exercise routine in our 24 hour fitness center or just relax by our heated indoor pool.Consider us for your next convention or social affair in our 3,872 sq. ft. ballroom or inquire about one of our many smaller private meeting and board rooms.We are a pet friendly hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Priceline, BookIt.com, Despegar.com, Hotels.com, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Holiday Inn Martinsburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Martinsburg Hotel Martinsburg
Martinsburg Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Martinsburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.