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“Worst experience” 1 of 5 stars
Review of Heritage Inn

Heritage Inn
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Heritage Inn
1024 Winchester Avenue, Martinsburg, WV 25401-1668   |  
Hotel amenities
Ranked #10 of 13 Hotels in Martinsburg
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Worst experience”
1 of 5 stars Reviewed October 10, 2011

We checked in and within 5 minutes there shady guests going from room to room partying. There was also a very loud buzzer that sounded every time the office door opened. We didn't feel safe and asked for our money back. The manager said NO even though we had only been there for 5 minutes - we left anyway! Absolutely the worst motel experience in our 12 day Eastern US road trip.

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed January 20, 2011

Good enough for the price. It's a cheap place to stay. Located near a mall and several restaurants. If your low on budget I recommend you stay here.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed June 1, 2009

I will have to recommend that you avoid this motel unless you need to save money or other places are full. It is very old and not well kept and arriving after dark will not inspire confidence. The Relax Inn next door looked even worse; its parking lot was full of contractor trucks and men drinking beer, which is why I paid more for the Heritage. Check in was smooth, but they do not accept credit cards for payments under $40, which is likely if you have a coupon. Also, this is the only motel I have stayed in that insisted on photocopying my driver’s license. The room was very small, but this is the type of place where you check in late and leave early. First, I saw no smoke detector in the room. Second, the door did not lock when I closed it. If you are inside, you can throw the deadbolt, but if you leave, you must slam it hard enough to shake the building. I did not know this and thus left the door unlocked while I shopped. Third, the last straw was that water pressure in the shower was so low that it came out as trickle. On the other hand, the room was clean, the bed comfortable, and the AC/heat had a very smooth sound. I was not bothered by noise during my mid-week, 12-hour stay. It was nice to save a few bucks, but I think most people would be uncomfortable staying here.

scopoper47’s top tip: On this stretch of I-81, there are a lot of motels. Those in northern VA and MD are cheaper than those in WV and southern PA with the same range of quality.

  • Stayed May 2009, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritage Inn

Address: 1024 Winchester Avenue, Martinsburg, WV 25401-1668
Location: United States > West Virginia > Martinsburg
Amenities:
Hotel Style:
Ranked #10 of 13 Hotels in Martinsburg
Price Range (Based on Average Rates): $
Number of rooms: 19
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