Despite this hotel being a "smoke free' hotel, my in-laws' room and our room reeked of cigarette smoke. The lady at the desk offered us new rooms, which smelled clean so we swapped to the new rooms. The door latch didn't work well in my in-laws' room and both bathrooms looked like they hadn't been remodeled in a good 20 years. One of our beds also had a cigarette burn in the bedspread. However, these were minor complaints we could have dealt with. Shortly after getting into our rooms, my mother-in-law asked if I could come to her room to see something. I didn't even have to set foot in her room before I saw a giant bug on the wall above their beds and a cockroach on the ceiling. Needless to say, we grabbed our suitcases and high-tailed it out of there for another hotel. The lady at the desk tried explaining that the bugs were stink bugs that were everywhere in the area and were harmless. I replied with "that's nice, but there are still giant bugs in our hotel room and that's why we won't be staying in the area." If you're traveling north, drive 30 minutes further and stay at the Comfort Suites in Hagerstown, Maryland. It's blissfully bug-free!
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- Also Known As:
- Comfort Suites Martinsburg Hotel Martinsburg
- Martinsburg Comfort Suites