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“DebC” 5 of 5 stars
Review of Comfort Suites Martinsburg

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Comfort Suites Martinsburg
2.0 of 5 Hotel   |   1937 Short Road, off Short Road exit, Rt. 9 East, Martinsburg, WV 25401   |  
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Ranked #6 of 14 hotels in Martinsburg
Ellsworth
1 review
“DebC”
5 of 5 stars Reviewed April 24, 2013

Wonderful place to stay! I stayed 2 nights and had no problems at all. The staff was very friendly and helpful! The price was right! I will stay there again the next time I am in town, esp if the prices are the same!

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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58 people have reviewed this hotel

Traveler rating
    17
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    10
    7
    5
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Washington DC
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 20, 2013

The hotel is clean and friendly but three problems were enough to make me not come back. First, the "free"' in room wifi was very poor and most of the time I was unable to connect. Second, the door did not lock/latch properly, something we found out only after leaving our room and coming back to an ajar door. Finally, we could clearly hear the occupants in the floor above us and their floor (our ceiling) squeeked every time they walked around. Will look elsewhere next time.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Martinsburg hotels

Boxborough, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 19, 2013

Although slightly off the beaten path, this was a most pleasant stay. Check-in and check-out were smooth and friendly and the room was large and well layed out. An excellent value. I only stayed one night, but if in the area again I will certainly stay here.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2013

This hotel was decent, nothing spectacular. The person at the front desk the first night of check in was very nonchalant. This hotel needs some plumbing work, the walls are paper thin. We could here the people next door talking as if they were sitting right next to us. The gym at the hotel was under renovation, so they gave us a voucher for the Clarion in Sheperdstown, WV. We were so impressed with the Clarion, that the next time we will be staying there. We only stayed at the Comfort Suite for two nights.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Top Contributor
107 reviews 107 reviews
33 hotel reviews
Reviews in 44 cities Reviews in 44 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed March 16, 2013

I just saw the other review for March 11th. We stayed the same night and didn't have any problems with "stink bugs." No bugs at all...which is always a positive thing! There were some stray cats right outside the door that look like they are being fed by the staff. Not sure that's a great idea. The fitness room was being painted. Overall, the hotel was good, room/bathroom clean, breakfast was adequate, staff were very friendly and helpful. I'd stay again. Only real drawback is the proximity to restaurants, there isn't really anything within walking distance, unless you consider "Sheetz's" a suitable place. (Where'd they come up with a name like that!?)

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearfield, Pennsylvania
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed March 11, 2013

This hotel is beautiful and located in a woodsy area. But it has 2 major problems. First, it's remote and very difficult to find (particularly at night). When we arrived (on the night of March 9th) the lights on the "Comfort Suites" sign were off - and the surrounding area was so dark, we weren't sure if we'd found the right hotel when we first arrived. But worse than that, our room had a large number of stink bugs. There were probably about 30 of them crawling on the ceiling (This is the honest truth - no exaggeration). We told the clerk we needed to leave and to please cancel our reservation. She did - and without any problems. It was then that we read the small plastic coated sign at the check-in desk... It said, "Please excuse our uninvited guests..." (the stink bugs!!) Wow, what a shame. This hotel looked so nice on the outside, and the location could have been beautiful and quiet (once you found it), but those stink bugs were more than we could stand, and we had to leave immediately... You have to wonder, why can't management get an exterminator?

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indian Head, Maryland
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 6, 2012

This Hotel is conveniently located only about 15-20 minutes from Charlestown Raceway. It's a clean hotel and the staff is very friendly and responsive. The rates are very reasonable and include breakfast. The breakfast staff was very good. Perfect for one or two nights.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Martinsburg

Address: 1937 Short Road, off Short Road exit, Rt. 9 East, Martinsburg, WV 25401
Phone Number:
Location: United States > West Virginia > Martinsburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 14 hotels in Martinsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Martinsburg 2*
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Also Known As:
Comfort Suites Martinsburg Hotel Martinsburg
Martinsburg Comfort Suites

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