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“Martinsburg, WV” 4 of 5 stars
Review of Days Inn Martinsburg

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Days Inn Martinsburg
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Days Inn Martinsburg
2.0 of 5 Hotel   |   209 Viking Way, Martinsburg, WV 25401   |  
Hotel amenities
Ranked #7 of 14 hotels in Martinsburg
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110 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Akron, Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 21, 2013 via mobile

Booked two nights to complete a 4 state challenge in 24 hours on the AT. Left at 5am on day 1 and didn't get back until 5am the following morning. When we asked for a late check out, even though there was no one staying there, he said it would be an extra charge and it would only push checkout back 1 hour. Room was clean although walls are paper thin. We had to listen to the guy next door argue with his travel agent for over an hour while trying to go to sleep. While not a terrible deal, I think I'll try and find a better place to stay next time.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhumesh, General Manager at Days Inn Martinsburg, responded to this review, January 28, 2013
We would certainly focus on guest service. Our regular check out time is 11:00 am. We do allow extra 30 min to 45 min time late check out, if is requested. But if guest is asking for 01:00 pm check out, xtra 2 hours, we have to charge late check out fee. However we try all our best to work out with our guest for late check out request.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
1 review
4 of 5 stars Reviewed December 6, 2012

I did not have my Wyndham card with me and was very disappointed that the staff did not know how to find me on the computer. Instead they gave me the frequent user pamphlet and told me I could call the toll free number who could get me credit for my stay. On the other hand, I was very pleased to find that you accepted cats. Our little guy is part of our family and is an excellent traveller who does not shed, does not bark keeping tired travellers awake and has excellent litter box habits. thank you for accepting him at Days Inn.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhumesh, General Manager at Days Inn Martinsburg, responded to this review, December 7, 2012
We value your response. You are right frontdesk personal should know,how to look up your reward number. I will make sure, that all personal working at front desk, know about reward program AND other front desk services. We look forward to serve you again in future.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, New Jersey
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 38 cities Reviews in 38 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2012

Another long day of travel and we were met with a smile and a great attitude. Scott was very helpful and gave great suggestions of places to eat and shop. Our room was very nice and very clean. The beds were comfy . Everything was just perfect. Thankyou I will suggest to all that they stay here on their way going to or from home.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Days Inn Martinsburg

Address: 209 Viking Way, Martinsburg, WV 25401
Location: United States > West Virginia > Martinsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #7 of 14 hotels in Martinsburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Martinsburg 2*
Reservation Options:
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Also Known As:
Martinsburg Days Inn

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