My nephew an I stayed here during a long road trip. If I could do it over I would have driven a few miles into Maryland and stayed there. This hotel is a disgrace to all Comfort Inn's! The only positive was the staff. They were very kind and understanding. Once I opened the room door, I immediately noticed there were stains up the walls that looked like faded fruit punch. The floor had obviously not been vacuumed in the room and the floor was even dirtier in the bathroom. There were actual pieces of food. The bathroom floor and tub looked like it had been cleaned with a human hair mop. Long black hairs were everywhere. The counter was equally as disgusting. I carry Clorox wipes and paper towel to do a sweep over the bathroom surfaces, remote, and light fixtures every time I stay anywhere. I cleaned what I could, laid a towel down on the floor and told my nephew not to put anything on the floor. I did check the bedding and it was clean. I immediately went down to the lobby to explain that it was not a very clean room. The staff was understanding and offered to switch my room, but I was too worried that the bedding may be gross elsewhere and I was exhausted from the drive. My nephew and I decided we would go to the pool and get out of the gross room. But the pool was filled with dead beetles and we both couldn't swim in that. So we decided to go to bed at 9 and get the heck out of there by 5AM. I complained again at check-out. No one offered any kind of reimbursement. I really would recommend that the hotel close down, get renovated, and change there name. This is not your typical Comfort Inn. I would not stay here even if you are exhausted, broke, or desperate. The owner should be ashamed and I would have liked a refund.
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- Also Known As:
- Comfort Inn Aikens Hotel Martinsburg
- Comfort Inn Martinsburg
- Martinsburg Comfort Inn