I am a Marriott rewards member and have always had good luck with Marriott hotels but this was no JW. The hotel is new. It is clean. We arrived around 4:30pm and were told our room would be ready soon and that we would get a call. (what happened to checking in after 3pm?) The kids room was ready (2 Queens) so we dropped off our stuff with them. After an evening out, and NO call btw, we came back at 10pm to find we had a room on a different floor away from our kids and that our KING room was given to someone else. So, after 20 mins in the lobby, the clerk asked if I could wait another 20 mins for the manager. Im sure the look on my face was priceless at this point! I said, NO, I really just wanted to get to sleep. So, after moving our children out of their room, they found 2 rooms close on a different floor. I did not get the requested KING I had reserved (for my new husband and I) and the beds were quite hard. I thought in this day and age all mattresses came with an automatic "pillow top". Yeah, no such luck. Its a flat, uncomfortable bed. The next day, the manager did offer to move us to a king, which we did. Unfortunately the poor service the night before left me with a bad experience as well as the ache in my back from the bed. I guess for the price and location its fine. If something goes wrong, just dont expect any sympathy from the staff. Breakfast was fine for the kids and they did enjoy the pool. It is easy access to town. The hotel, as I said, is fairly new and pretty clean. So if you dont care about comfort, you will probably enjoy this place.
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- Also Known As:
- Fairfield Inn & Suites Lewisburg Hotel Lewisburg
- Fairfield Inn And Suites Lewisburg